Beverly
I thought the quality of the dresses…
I thought the quality of the dresses was not great and when I tried to return them, I got a return address in China, which cost more to return them than the dresses did. They were mailed to me from one of their distribution centers in California. Go figure? A scammer of a company and I would never do business with them again. As a matter of fact, I posted all over Facebook to not do business with this company.
Response from SuchheelNov 2, 2025
Hi Beverly, We’re truly sorry to hear about your experience and appreciate you sharing your feedback. We completely understand your frustration regarding the return process and shipping costs. To clarify — while some of our items are shipped from our U.S. fulfillment centers for faster delivery, all returns are processed through our main warehouse overseas, which allows us to keep our prices affordable. That said, we never want a customer to feel disappointed or misled. Our team has already reached out to you directly regarding order #SH3722 to find a fair solution. Thank you again for bringing this to our attention — your feedback helps us improve. Warm regards, James Customer Support Team Suchheel