Mamasteni
Subscription NOT worth it!
Received a 6 month subscription from my husband for our 31st anniversary. I have 2 left and 1 isn’t doing well! Two arrived damaged and 2 died within days of receipt. You receive them in the tiniest pots that I believe are just plopped into soil just prior to shipping them out and expect them to take root…they can’t. We contacted Succulents Box and went back and forth because they insisted, at first, that these weren’t purchased from their company! Then, they were only willing to send 1 replacement out of 4! I explained what happened and sent photos of all the plants and they held strong on only offering one. We paid $15 each $10 for the plant and $5 for shipping! Let me reiterate. They are ridiculously tiny and not worth anywhere near $15! Stay away from this poor business practice! They have better selections at your local market for a lot less $$$! They don’t stand by their promise to replace them if they’re damaged or die! Lesson learned!
Response from SucculentsboxMar 27, 2026
Hello, We sincerely apologize for your experience, especially since it was a meaningful gift for your anniversary. We are truly sorry for the back-and-forth you experienced with our team and that our resolution did not feel fair and supportive to you. We take your feedback seriously as we try our best to support our customers. As for plant size and packaging, we have been working with our team to improve the quality of the plants, and our shipping method to ensure our customers receive plants in the condition as expected. We truly appreciate your feedback - it helps us do better.



