Brian - S.
Received parts fit as described
Received parts on time as promised - everything fit as described. Very responsive to the questions. I was able to fix my own sub-zero for much less than a service call. My unit is over 25 years old and built in so it would be very expensive to have a new one installed. Glad I was able to postpone that project for a little longer. Hard to find affordable honest service. On a scale of 1-10 thermostat replacement and defroster install was about a 5 and I saved about $2200.00 doing it myself.
Response from SubZeroParts.comMar 5, 2026
Thank you for your detailed review, Brian! We’re very glad to hear the parts arrived on time and worked exactly as expected. It’s great that you were able to repair your Sub-Zero unit yourself and extend the life of a well-built appliance. Many of these units can continue running for decades with the right parts and maintenance. We truly appreciate your feedback and are happy we could help you save on a costly service call. If you ever need assistance with parts again, our team will be glad to help.