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Submarinen (submarinen.com) has 210 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Kim
I just received my mascara which supposedly coming from the USA but came from china. The tracking went all over the US but came from China The mascara had already dried up when I opened the box. Waste of my money. They have suggested I put it in hot water which didn’t make a difference Could have bought a $2 mascara from Temu
Regina G.
I would give them zero if I could. It has been over 30 days and it is still no closer to coming. I'll never order from them again. This a horrible service!!! BUYER BEWARE!!!
TRTOWNSEND T.
Said order was in Italy, then it arrived in U.S. 12 days later its in China. At first they send me transit and tracking information, now they sent new information with wrong dates ordered and NOW its in China somewhere. I can't believe Facebook would allow this company. I believe they have another SCAM COMPANY TOO Called THRIVE. Best to buy from stores. This is HORRIBLE, COMPANY. I am reporting to BBB and all social media streams.
MT
This is a completely terrible mascara- i never write bad reviews but this is so bad that i had to- this is NOT the product that was advertised-its a useless mascara, dont waste your money- no lengthening or thickening- hardly even applies, its the worst coverage i have ever tried- throwing away the cheap tubes that dont even have a label on them, a 2 dollar shop product would have been better than this - its false advertising to the max- and it took almost 2 month to arrive- complete waste of money- i wish i didnt bother
Farrah R.
I ordered some bras from them tried them on when I got them they did not fit properly upon contacting the store they just kept repeating same stuff like it was an automatic response and I tried 3 or 4 times but to no avail so I’m left with bras that don’t fit and cannot return them so I lost all my money!!!!!!!!!!!!!!!
Dino M.
Terrible!!! I was unable to contact the courier contractor who had purportedly delivered goods purchased from Submarinen. Not being able to contact the courier I contacted Submarinen for assistance to uncover delivery details, they appeared in words to be very willing to help, but ultimately left me high and dry and completely out of pocket, with no care or concern to act. You're warned ...
Tanya
I would NEVER EVER ORDER FROM THIS COMPANY AGAIN! First off I ordered the mascara.. It took 30 days to come. It was buy one get one free. I received it today and lo and behold both of the mascara’s are dried out there wasn’t even enough in the bottle to add to one lash. Y’all got this one. BUT NEVER AGAIN NOT ON GODS GREEN EARTH. #BEWARE OF THIS COMPANY!!! I’m going to also report this to the BBB
Bev A.
Do not order from this company! I ordered item number 15324S146045 swim suit romper. It arrived on time, but not at all like described in ad. This is thin, flimsy material and see through. Company is refusing me a full refund. They offered me $3. Not acceptable at all. Don't waste your time or money on this company.
