SubaruPartsDeal.com Reviews | Read Customer Reviews of subarupartsdeal.com

SubaruPartsDeal.com Reviews | Read Customer Reviews of subarupartsdeal.com

SubaruPartsDeal.com reviews

396 approved reviews, newest moderated first

Edward
Aug 24, 2025
They Advertise Items They Do Not Have In Stock
I ordered a part. I received an order confirmation on August 20, 2025 saying it would ship in 1 to 3 business days. On August 22, 2025 I received an email that my order was voided because the part has been discontinued and/or is backordered. I am very disappointed that they advertised items they do not have, and they have delayed my repairs.
Response from SubaruPartsDeal.comAug 27, 2025
We sincerely apologize for the frustration you've experienced regarding the backorder issue. It's important to us that our customers feel confident and informed when making a purchase. We appreciate you bringing this to our attention. Thank you for your feedback, and we’re committed to improving your experience with us.
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Scott R.
Aug 17, 2025
Great website
Great website Easy to find parts on images Prices were better than dealers near me. Great communication and fast shipping.
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Evgeni M.
Aug 13, 2025
Missing parts in the package
Good afternoon. Today I received a package with brake pads. Inside instead of 4 pieces there were only 3 (2 inner and one outer). Also there was no grease in the package. Very bad experience.
Response from SubaruPartsDeal.comAug 13, 2025
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right. A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
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MM
Jul 28, 2025
Some of the worst customer service possible.
One of the worst customer service experiences possible after my shipment was damaged. It took 2.5 months multiple calls and emails to get them to refund only part of the order that was damaged. I have genuinely considered if they are running a scam on the RMA side by how challenging it was to get them to do anything. Unfortunately, I am still out about $380 from the order due to them refusing to honor the second part of the RMA and completely ignoring me. I would highly recommend to avoid them at all costs.
Response from SubaruPartsDeal.comJul 30, 2025
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right. A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly. We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right. A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
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Brian
Jul 25, 2025
Part was a perfect fit
Part was a perfect fit. Little on the pricey side but fit the need.
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Nancy
Jul 25, 2025
Parts worked well and came quickly
Parts worked well and came quickly
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Fernando
Jul 25, 2025
Great Service
Great Service, Fast and Accurate parts and was seamless
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World T.
Jul 25, 2025
OEM part for a fraction of the dealer's price
OEM part at literally 1/10th the cost of what the dealer wanted to replace the part. It took me less than 15 minutes to replace the part myself. Thank you, SubaruPartsDeal.com!
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