StyleSeat is a beauty and grooming marketplace that helps millions of new clients search, discover, and book beauty and barber professionals. For stylists and beauty professionals, it’s the only booking platform that grows your revenue for you by helping you get exposure to new clients and earn more for appointments.For Clients, StyleSeat offers thousands of top professionals to choose from for a variety of popular beauty services. Each professional has a list of services with pricing, photos and client reviews so finding the right pro for you is easy. Book an appointment right in the app or website, we'll send you confirmation and reminders and you can even pay through the app too!For Professionals, StyleSeat isn't just a booking app. We’re an all-in-one solution that helps salons, stylists, barbers, nail techs & more manage and build clientele. Our Pros earn more money, get exposure to millions of clients and keep their regulars coming back.
StyleSeat (styleseat.com) has 424 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
styleseat.com
Website
styleseat.com
Category
Internet & Software
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
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The company replied to 41% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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This website is the worst. The stylists on it are scammers. The stylist I booked charged me a deposit, then rescheduled my appointment without asking me. I couldn't make the new appointment. When I went to the website to try and reschedule the new appointment, I couldn't even though it was more than 24 hrs before my appointment. Then, I couldn't even log into the website anymore. There was no way to communicate with anyone from customer service. Stay away from this website. They charge high fees; the stylists are the worse, and you will never get your money back if something goes wrong.
TR
Tiffany R.
DO NOT GO TO QDoyja Styles at Extraordinary Hair Design!
DO NOT GO TO QDoyja Styles at Extraordinary Hair Design!
I had the absolute worst experience at this salon, and I wouldn't recommend it to my worst enemy! I booked an appointment with QDoyja two weeks in advance for feed-in braids, sent a picture of exactly what I wanted, and followed all instructions to book through her website. I even made sure to confirm because I had a vacation planned in two days. At NO POINT did she tell me she couldn't do the style—until I arrived at the salon!
Instead of being upfront from the beginning, she waited until I got there to tell me she couldn’t do it and tried to pass me off to another stylist, Lucie, which was already a huge red flag. But since I needed my hair done, I gave Lucie a chance and showed her the same picture. What happened next was beyond frustrating.
Lucie clearly had no idea what she was doing. Instead of braiding my hair into a ponytail with a swoop like the picture, she did one random, oversized braid from the side of my head up to the back—completely wrong. I tried to explain that this was NOT what I asked for, and instead of listening or fixing it, she decided to argue with me! The first part of the braid was tiny, and then she added half a bundle of hair into one giant braid at the back—completely unbalanced and ridiculous-looking.
When I told her I wasn’t paying for a style I didn’t ask for, I walked out of the salon with ONE braid in my head.
QDoyja was nice enough to apologize and refund my deposit—but she still took $5 from it. And honestly, the whole situation was shady from the start. If she had just been honest from the beginning, I could have booked with someone else instead of being left scrambling right before my trip.
To make matters worse, this salon is filthy. Extraordinary Hair Design is NOT well-kept—it looks like it hasn’t been properly cleaned or sanitized in ages. If they can’t even keep their salon clean, imagine how they handle your hair!
Lucie is hands down the worst braider I’ve ever encountered. She doesn’t listen, has no clue how to execute a basic braid style, and has the audacity to argue with clients instead of fixing her mistakes.
Save yourself the time, money, and frustration—DO NOT GO HERE! If I could give negative stars, I would. Avoid 8012 S Tacoma Way at all costs!
KA
Katrice
11 years
Been a hairstylist on styleseat since 2014. Last 5 years has been horrible, but i am trapped because I've built up my reviews and would have to start over if I left
Recently I was changed from basic to premium without wanting that...contacted customer service and was told it's irreversible. Also, for about 3 months they were intentionally blocking my availability to where clients weren't able to book, which caused me about 7k in bookings; I contacted customer service AGAIN and the rep was very inexpensive and incompetent, she pretending not to know what I was talking about even when I emailed screenshots as proof....I'm just so sad that I'm being treated like this after being with them for over 10 years. I have email proof from this horrible situation
Response from StyleSeatMar 13, 2025
Hi Malaysia,
Thank you for sharing this feedback with us. We're sorry to hear you've had a negative experience. We've taken a look and see you were able to get in touch with our Support team about your concerns. It looks like you upgraded your subscription to our Premium Plan with a promotion for $10 off the normal monthly rate. Our Basic Plan is no longer offered so once the decision was made to upgrade to the Premium Plan, we are unfortunately unable to change your plan back to Basic. We apologize for any inconvenience.
Regarding the concerns around your availability being blocked, we see that our team removed the search penalty from your account.
We value you as part of our community and are here to answer any questions you may have. If you need further assistance, please submit a ticket here: https://styleseat.freshdesk.com/support/tickets/new and our Support team will be happy to help! Thanks!
RM
RODRIGUE M.
Styleseat is the worst application …
Styleseat is the worst application ever, they dedicated $35 in my account for years and I had never any client from them.
If you want to waste your money signs in.
It's not recommendable
Response from StyleSeatFeb 26, 2025
Hi Marie! We're sorry to hear you had a negative experience with StyleSeat. We've taken a look and see that you requested your account be canceled today. Our Support team has canceled your subscription as of today so you will not be charged going forward. If you need further assistance, please reach back out to us. Thank you!
KL
Kayla L.
STAY AWAY!
STAY AWAY!!
DO NOT USE THIS PLATFORM! They only want to take your money, and force you to pay them more. People do use this platform and you will get bookings , but you end up overcharging people and still making less than what you originally charged them for. 0/10
Response from StyleSeatFeb 24, 2025
Hi Kayla! We're so sorry to hear you had a negative experience using StyleSeat.
Through New Client Connection, we amplify your profile, ensuring you're a top choice for high-quality clients while you remain devoted to your expertise. We invest in Google Ads, digital and social media marketing, and more to connect you with quality clients and ensure your calendar is consistently booked. When we send you a client through New Client Connection, there is a fee of 30% on their first appointment with you. If you ever notice one of your clients is mistakenly marked as a New Client from StyleSeat, please let us know. We're always happy to help in these situations.
We also offer our Smart Pricing feature, which is designed to help you increase your revenue.This feature identifies your most popular time slots and raises the prices by 20% (up to $50) to match their true value. You can always disable Smart Pricing through the link in the appointment details.
If you have more questions or if there's anything else we can help with, please submit a ticket here: https://styleseat.freshdesk.com/support/tickets/new and our Support team will be happy to help! Thanks!
AA
adebusola A.
Today I am writing this in tears that…
Today I am writing this in tears that every stylist, newbie or rookie should work on building their website and leave all these leaches sites alone .
For months now i joined StyleSeat to build my clientele base just because I moved from one state to another . But since then its been trauma for me ,from getting chargebacks for works I break my back for ,in hours with some ghetto broke ass clients,to getting chargebacks on deposits with appointments that clients never showed up for . While I did my part to be available in my salon . It’s been a lot ,sometimes I wake up finding some unnecessary amount deduction by StyleSeat and at the end of the day they make up some stupidest reason for you it’s draining .i joined StyleSeat so i can make money but the narration is like I’m just slaving away my life for them at this point . They charge more than 36% on your appointments,they charge you for processing fee to deposit money in your account and on top of it they still charge you for monthly fees . This is really depressing at this point ,I don’t even want clients again cause it’s like im just working for them and to top it all off,they’re weak as f’uck. Tell me how can I work on a clients even after pictures and video evidence with good review from clients then you turn around to tell me they disputed the transaction with their bank and there’s nothing you can do . It’s a shitshow and a shithole at this point . They can have it all ,I’m done and tired of this app .And this morning I woke up to see them deduct $51 from my account ,they said a client who didn’t show up for appointments asked for $35 deposit refund and why did you deduct 51 they said they now charge extra $20 fee for chargebacks . If this ain’t frustrating please tell me I’m crazy .
I went to work hoping to bring money home ,stress ,gas ,then the clients didn’t show up but then the little compensation I thought I had was stripped off me and to make matter worse I still have to pay for the charges . So tell me what the f”uck is going on .I woke up trying to cancel all my appointments today cause I’m tired and f’ed up .F*uck StyleSeat . And if I can give them zero rating I’ll do that
Response from StyleSeatFeb 20, 2025
Hi Adebusola! We're sorry to hear you've had a negative experience using StyleSeat.
A chargeback serves as a form of customer protection provided by the issuing bank that allows clients to file a complaint regarding alleged fraudulent transactions on their statement. After the client files a dispute, their issuing bank investigates the complaint. Clients can dispute transactions at any time and for any reason with their banks.
When we receive a chargeback from your client's financial institution, we will reach out to you via email to inform you of the report and partner together to gather evidence to send to the bank to fight the dispute. However, the bank makes the final decision when it comes to these disputes. For more information on how to prevent chargebacks in the future, please check out this article: https://styleseat.freshdesk.com/support/solutions/articles/69000469792-best-practices-to-help-us-protect-you-against-chargebacks
Regarding our fees, there is a 30% fee on the first appointment for each client brought to you by StyleSeat's New Client Connection Program. There is also a 2.75% payment processing fee for appointments checked out through StyleSeat (applies to service cost + tip). If you choose to receive your funds through Instant Payout, there is an industry standard fee of 1%, but you always have the option to receive your payout through our standard schedule at no additional cost.
We apologize for any confusion or inconvenience. If you need further assistance, please submit a ticket here: https://styleseat.freshdesk.com/support/tickets/new and our Support team will be happy to help. Thanks!
KK
Kr K.
I'm shocked they're still in business
I'm shocked they're still in business. I worked for a salon owner who had beta tested for them and it's all we'd used for 9 years. I finally left that salon and a large portion was due to how embarrassing, and financially disadvantageous styleseat is. It's too much to explain so I'll summarize it as there's always a new issue. It's always broken in a different way. Something else significant breaks right before or after another issue is fixed. They add fees for clients while adding fees for stylists while offering garbage in return. It's just BAD. I've been doing hair a long time and used a lot of systems and this is by far the worst company. They don't even offer any useful or timely support. Asking clients for a dollar every booking is GHETTO.
Response from StyleSeatJan 14, 2025
Hi there! We're so sorry to hear you had a negative experience with StyleSeat. We appreciate you sharing your feedback with us.
The fees charged to Professionals and Clients are necessary in order to provide a secure and thriving platform. For more information on our fees, please check out this article: https://styleseat.freshdesk.com/support/solutions/articles/69000469789-how-much-does-styleseat-cost-
Our Support team is also always happy to help answer questions or troubleshoot any issues you may be experiencing. If you need further assistance, please submit a ticket here: https://styleseat.freshdesk.com/support/tickets/new ! Thanks!
JM
Just M.
Belle Deeluxe of McKenney TX…
Stylist Belle Deeluxe of McKenney TX charged 30.00 for color that completely washed out a week later and turned my purple tips green. She initially agreed to fix but then pivoted and asked me to bring the color for the redo which I refused.
Response from StyleSeatJan 2, 2025
Hi there! We're so sorry to hear you had this experience with a Professional on StyleSeat. Because we are just the software program your Pro uses to manage their business, we have no authority to go into their account and issue client refunds.
For issues between clients and professionals, you'll need to contact the professional directly; Pros are very willing to accommodate unsatisfied clients.
In our Terms of Service:
"StyleSeat does not have control over the quality, suitability, reliability, timing, durability, legality, failure to provide, or any other aspect whatsoever of any Styling Services provided by Professionals nor of the integrity, responsibility or any of the actions or omissions whatsoever of any Professionals or Clients. StyleSeat makes no representations or warranties whatsoever with respect to Styling Services offered or provided by Professionals or requested by Clients through use of the Services, whether in public, private, or offline interactions."
Here is a link to our Terms of Service if you'd like to review them more: https://www.styleseat.com/tos
If you need further assistance or have any questions, please submit a ticket here: https://styleseat.freshdesk.com/support/tickets/new and our Support team will be happy to help! Thanks!