StyleSeatReviews of styleseat.com

Styleseat is very deceptive. An advertised $50 price actually charges your card $72. They list one price, but when you select it, it very briefly flashes a 20% increase before taking you to Payment. The new total is not listed or visible anywhere. Then it adds an additional 20% tip. That's a total of a 44% upcharge for their service.

They quoted me $75 for a blowout at a particular salon nearby. I then made the appointment (24 hrs so no cancellation possibility) and then it shot up to $108!! Including the tip. I don't tip owners of salons (and in this case she is the owner). So....yeah no.

Pro-tip, find the stylist using their app, message, then do everything off the app. Some stylists scam and steal and their platform offers no protections for consumers. A stylist didn't communicate her address before the appointment. I was still charged full price and 40 emails later still not conclusion except a return of half my money. Update, received this reply, and after emailing them they havent responded. They also still have not returned my money.

If I could give 0 stars I would! Horrible customer service! They will not pay you! It has been times where it will say I was paid out and money doesn't hit my account!! I decided to cancel my membership so they flagged my account as fraud and refuses to pay me!! They already charge mad fees and they still choose to steal!! That is insane!!

I used it to book a new stylist. Poor customer service, horrible. Acuity is better! They cancelled my appointment after I rebooked it AND after they sent me a text confirming I rebooked it. I checked the app, and the appt was cancelled, so I reached out to customer service and let them know. I then rebooked the service because I did not want to lose the spot and reached out again to customer service bc I had to pay another booking fee!!! That's TWO for one appointment bc THEY cancelled it. Customer service then told me they cant refund my initial booking fee bc its not refundable and I cancelled. I did NOT cancel, Styleseat did. I am left to reach out to a stylist I have never met to get a refund. This is horrible and unfair that I have to try to get my own refund. The mobile web experience is also horrible. messages dont send to stylists, so i have to go on the desktop web to send messages poor experience and customer service just copies and pastes the same message. they didnt even offer to reach out to this stylist on my behalf even thought their system was the issue.

Rip off. 6 leads and bookings in 2 weeks on alt sites. ZERO LEADS from Styleseat in 45+ days & they took $51 of my money. Paid subscription fee to initiate the service & for the first 2 weeks my profile- while filled out properly, was not visible unless directly searched for by name. Reached out to their "tech support" which is 1-2 people sitting in an office and taking 24+ hours to repond to simple requests. After supposedly resolving the inability to be found in search, this continued until I decided 45+ days in with 0 leads was not worth it & they want to tell me about "higher ratings." NO, ZERO leads or "new client connections" = BS but I have been getting clients for FREE on Google??? My profile was likely STILL not visible after they supposedly resolved it & NEVER comped me for it as I had requested INITIALLY. I requested cancellation & they removed my profile more than a week+ before renewal was up- because they are THEIFS & SCAMMERS. So you are keeping the FULL cost of the month- but not refunding any parts of my money while deleting my profile completely- BEFORE then??? YES this means they are ABSOLUTELY SCAMMERS. Subscribers cannot just cancel & remove their credit card information from their website- which should be ILLEGAL. They make it ridiculously difficult to cancel by forcing you to complete a SURVEY asking why you're cancelling; Because Styleseat is trash, overpriced and nobody uses it anymore & they also often have issues taking money from stylists and/or overcharging them AND clients often- AS YOU CAN SEE. Then they want to email you back-and-forth afterwards trying to get you NOT to cancel like SCAMMERS do. Their raggedy website has been on the decline since 2018 due to unscrupulous business practices apparently now that I got word on it. They will NEVER have to worry about me ever recommending or using their crappy lack of service & no-client having booking site again. 2/13/2026: StyleSeat replied with the same BS they said when they refused to refund my money. They're only responding here because I filed a BBB complaint and they still REFUSED with cut and paste responses. Don't post a response like you're interested in resolving the issue because you made it very clear you're not. Of course you can't find a profile, it's deactivated & I requested that it be deleted- if you actually read my review, you would know that. What purpose would going through all these additional steps be for?I have wasted enough time with you all and it cost ME. I have no intention of using your services ever again... You had a whole MONTH to resolve this before complaints & reviews were filed. You want to help me out? Process my refund like I ASKED for instead of pretending to actually care. Everything is outlined of why a refund is due but you want to fight and fake like you care. I have no interest in doing any more business with you, so if you're not going to refund me shut up talking to me. You can refer to Better Business Bureau case #24425118 Since you can't find a deactivated profile in which you wouldn't be able to no way, to refund my money. 3/1/2026 and in case anyone was concerned or wondering… They never reached back out to me about this- after putting the info out there for anyone to see... so there's your proof they're only responding to save face.

I’m constantly paying more fees I pay a monthly fee which should be free considering all of the other fees I’m considering switching apps

I am literally just trying to get my refund so I can delete my account and the app. I noticed that a lot of professionals have cancelled my appointments before as if I requested the cancellation when I didn’t. At first I really didn’t understand what was happening so I didn’t follow up with it, my fault. However, last month I booked an appointment for a full glam makeup, two professionals cancelled on me and again claimed it was by my request. When I sent messages as to why, none responded but every single time I rescheduled with someone else StyleSeat charged me a fee and the last appointment they even charged a deposit which I am still waiting to get refunded. The professional doesn’t have her contact number listed. I tried sending her a message and there was no response. She has an address listed and it will take you to the general area but no specifics so you don’t know where to go. I got there 15 mins before my appointment time messaged several times to send the specific address and waited for 40 mins. I only got a response 2 hours after the appointment saying she did not see the appointment because it was made last minute and for me to reschedule. I made the appointment the day before after the second professional cancelled on me. I have since then send her a message, send StyleSeat a message, filled out a form to get a refund and reported it but I have had NO RESPONSE. It’s been a month.