StyleSeatReviews of styleseat.com

Unfortunately, I feel this platform marketplace has room for improvement. In my opinion it was a MUCH BETTER platform with the focus on HELPING STYLISTS showcase and build their business while setting them up for success in their earlier years of onboarding to the scene..this was like PRIOR to 2016-17. After those years I feel their focus has been more on how they can CHARGE & COLLECT UNFAIR, UNNECESSARY FEES(that’s really commissions), from stylists thats ALREADY PAYING THEM MONTHLY SUBSCRIPTION FEES along w/their EXISTING and new clients. EXAMPLE: ALL clients are charged a “BOOKING FEE” that varies based on services booked, plus on that same appt. the stylists is charged a New Client Fee IF it’s a new client. Then the stylists is charged a transaction fee to checkout the client out if they use a credit card which by the way IF STYLISTS DO NOT CHECKOUT THE CLIENTS THROUGH STYLESEAT both THEIR SEARCH RANKING AND their PRO STYLIST RANKING is LOWERED by StyleSeat…it all is part of the required “criteria” they state is used by them to determine Stylists PRO STATUS every 30 days. In addition, Stylists are charged ANOTHER FEE for INSTANT PAYOUT of their LEFTOVER EARNINGS that STYLESEAT has already chipped off of IF they don’t want to WAIT 1-2 BUSINESS DAYS to receive their money(if processed on Thursday after 8pm does not deposit until Monday night)! To me this ALL feels like TRIPLE & QUADRUPLE DIPPING…just UNFAIR practices & charges especially if Stylists are ALREADY PAYING a MONTHLY SUBSCRIPTION FEE to be on their “Marketplace”platform. STYLISTS are Stylseat’s CLIENTS and they also penalize them by LOWERING their SEARCH RANKING if CLIENTS CHOOSE NOT to book on their platform. Which very well MAY NOT be the Stylists fault IF clients DO NOT want to PAY BOOKING FEES. And, if that’s the case then this has a NEGATIVE affect on the Stylist potential earnings and client retention. SUMMARY… in my opinion, if StyleSeat is gonna charge a “New Client Fee” to the Stylist after that they should have NO say so in how the Stylist & their client conduct business going forward AND they should NOT take any PARTS of that profit, PERIOD! If StyleSeat wants to earn money off of Stylists HARD-WORK and charge fees to clients in addition to MONITORING how stylists “behave and interact” with their own clients because by the way that’s part of their criteria for “Pro-Ranking”status as well, then they need to just simply open up a salon and/or employ Stylists as commission paid employees or independent contractors and just say THAT instead of disguising themselves as a “MARKETPLACE” platform for SELF-EMPLOYED Stylist!

I received a charge back & now my money is being held for days & I don’t like it because I have bills to pay. I haven’t been able to cash out any of my money !

Helpful to new upcoming stylist but the fees are ridiculous especially when you already pay a monthly subscription

Apps just not very affective I pay monthly for them to send me new client referrals that’s not happening, then when I post my link around and people use it then sign up for the app style seat takes credit like they brought me a new client not to mention all the fees they charge clients so then clients won’t wanna book though the app then settle seat blames the stylist for lack of books I’ve complained and still no real help or resolution to these issues

Not bringing in enough clientele for me. Not able to modify promotions or make any specific changes that tailor to my business needs.

It was great when I started to rebrand by business in the beginning. The fees were acceptable and the booking was flawless for my clients. Now StyleSeat fees are ridiculous! They charge the clients fees that I didn’t know on top of the fees I already pay. Let’s not mention if you have a new client StyleSeat keep the tip!!!Also I got kicked out the whole plan this year because I didn’t want to upgrade. Why would I pay more money on top of the fees just to get the same clientele i already have? That’s insane! Also I don’t like you have to wait 24 hours to get a payout to avoid paying an additional fee for the money you brought in. I feel like over the past year StyleSeat has got really greedy which is sad because it started off a great app. I was with them for over 5 years and the difference in fees and booking rates are CRAZY!!! I do not recommend the NEW STYLESEAT!!!

I use styleseat as a professional. Recently changes made to their platform has impacted the way my customers and I make appointments. There should be a search when looking up services when booking! There should also be messages sent to customers in a timely manner to alert them of their appointments. Many times the alert comes once the service is completed. I also pay a-lot of fees on Styleseat $35 membership monthly, 30% new client up to $50. I also pay fees for premium appointments and fees for processing. I also bring many customers to your platform by networking and styleseat frequently says they found me a new customer and I have to email a rebuttal that takes too much time and effort for a service I pay for. I pay over $500 in fees monthly and styleseat should send more customers to me.

Fees are outrageous. Charging me every month is one thing but to still charge for every transaction is another. I can’t make any type of living when the middle man is getting paid twice. I pay for the premium package and you guys still charge again at checkout on the price I suggest the customer pay. So I never really get my full tips. Cause the fees every day negate that. I should have gone with The Cut App instead