StyleSeatReviews of styleseat.com

After being with styleseat for many years, I’m ending my subscription as soon as they unfreeze my pro stylist account. Clients have paid me and they have put my account on hold refusing to release the payments or refund to clients, stating that I must now again verify my identity and banking info, although it’s the same account through which they have paid me 5k over the last year. They constantly threaten you if a client chooses to pay with cash, as if it’s the technicians fault. The technology is flawed and provides confirmation the day after the clients appointment and of course there’s no 800 number to voice your opinions, the customer service email is ran by bots, and I’ve contacted the company 13x’s now, with (maybe) one human response. I have attempted to reach out to them on Facebook, instagram, linkedin and through their compliance email address. At another occasion styleseat removed my clients credit card from her account without her permission and she felt like it was due to fraud. I seriously recommend vagaro.com and would never recommend styleseat. It’s a slow, unethical, glitchy, no responsive and unprofessional company. Stay away.

Not charging a fee to book an appointment or at minimum returning a fee if I have to cancel.

They control how clients book and force new clients to try and pay through them even though they have been ask not to charge clients. They charge the professional an amount a month then charge clients over w dollars just to book. Clients think I get this money I dont. Can't book two of the same services under one name. I could go on and on. They get you trapped because you can't transfer your info unless you hand write it all out.

There are consistent glitches in responding to client reviews, I consistently have problems. I need to contact support with the only reason I am still using it is because I’ve used it for many years, but I am seriously looking at other options. Your technology is very outdated and your support is very limited and challenging to get a hold of.

I barely get sent any clients and when I do get clients I don’t want to take them because the fee is too much on top of the monthly fee. I’m the one doing the work and buying the supplies why do you guys take so much money

If I could give a zero I would. I booked an appointment for my son the stylist canceled. The following day found another one on the style seat website booked it paid deposit and they canceled. Still waiting on my refunds. I contacted customer service they did nothing. Don't recommend this site for booking if you seriously need an appointment.

New Update – Still 1 Star, if I could give zero stars, I would. This is now the fifth response I have received from StyleSeat. I have already explained the pricing issue in detail, and I will not repeat everything again. StyleSeat is once again asking me to check my confirmation email. I already did. I received only one confirmation email and it shows the price of 72. Despite my repeated explanations, StyleSeat continues to respond with general information about Smart Pricing rather than addressing the specific issue in my case. Your own response says the confirmation email is "the clearest record" and my confirmation shows $72. I have the right to share my honest experience and leave my review. You do not have to agree with it, but you must stop contacting me. I have already asked you nicely, yet the emails and responses continue. At this point, I consider the repeated unwanted contact harassment. My concern is that my confirmed appointment price changed after booking, without notice and without my consent. When I booked a hair takedown service, the price shown and confirmed was $72. That is the price in my confirmation email and the amount I relied on when scheduling the appointment. Less than 24 hours before the appointment, I checked the app and saw the total had increased to $109, with no email, text, or notification explaining or requesting approval for the change. At no point did I agree to a higher price. If I had not checked the app, I would have arrived expecting to pay $72 and been charged significantly more. Customers should not have to repeatedly monitor a confirmed booking to ensure the price has not changed. When I contacted StyleSeat, I was told the increase was due to Smart Pricing and high demand. That explanation does not address the issue: the appointment had already been confirmed at $72. StyleSeat later directed me to my confirmation email as the “true” record of the booking price, which I checked—it clearly shows $72, not $90 as they later claimed. StyleSeat also states that Smart Pricing is shown before booking and accepted at checkout. That did not happen in my case. If I had agreed to a $90 price, my confirmation would reflect that. This is the core issue StyleSeat has not resolved: a confirmed booking price was changed afterward without my approval. A confirmation should mean the price is locked unless the customer is clearly notified and agrees to any change. Silence should not be treated as consent. There is a clear difference between showing a price before booking and changing it after confirmation. Customers can make informed decisions only if pricing is transparent and final at the time of booking. StyleSeat has continued to repeat its Smart Pricing policy, but none of its responses explain why my confirmed $72 appointment was later shown as $109 without notice or consent. I have now received four emails on this issue, none of which resolve the contradiction between the confirmation and the later charge. To be fair, the stylist, Rashy Hair in East Windsor, NJ, promptly refunded my deposit after I canceled, which I received on July 29, 2026. I appreciate her professionalism. My complaint is solely about StyleSeat’s pricing system and lack of transparency. After this experience, I booked my service through Booksy. The price was clearly confirmed upfront, did not change, and matched exactly what I was told. The process was transparent and straightforward, and I was very satisfied with the service. That experience reflects how booking platforms should operate: the price shown at booking should be the price honored unless the customer explicitly agrees to a change. I will not use StyleSeat again. I do not want promotional offers or further explanations. My financial issue is resolved, but my review remains because other customers should be aware that my confirmed price changed without notice or consent. Until StyleSeat ensures that confirmed appointment prices cannot be increased without explicit customer approval, I cannot recommend the platform. Customers should always receive clear notice and the ability to accept or decline any price change before their appointment. I encourage others to save screenshots, review confirmation emails carefully, and monitor appointments for changes. If paying by card, keep documentation in case of disputes. I am currently recovering from foot surgery and do not wish to continue this back-and-forth. I have asked StyleSeat to stop contacting me, but the emails continue. Customers should be able to trust the price they book. That trust was not honored in my case. If you continue to conact me after this final request, I will file a formal complaint with the BBB. My email shows $72. LEAVE ME ALONE! Please stop contacting me. This matter is closed.

this company will charge you to death for every single thing while you're paying for premium plan ,lies about their subscription plan to make you sign up ,they eating all your profits when you are the one who do the work.a client open a dispute for a transaction I was already refunded her styleseat charges $20 fees for dispute and they never returned me my money back even I dispute the transaction.a new customer book me they take 30 % from it again .lot of junk fees , malicious ,I plan to cancel my subscription with this greedy company soon.I do not recommend