Discover our WordPress Themes and Plugins. Created by StylemixThemes - Envato Power Elite Author. All Designed Items are Responsive and Updated Constantly.
StylemixThemes (stylemixthemes.com) has 149 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
stylemixthemes.com
Website
stylemixthemes.com
Category
Internet & Software
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 89% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Reached out to support with unusual request and received professional assistance which fully satisfied my needs! 100% recommended!
Response from StylemixThemesJan 19, 2026
Hello there!
Thank you so much for your kind words and the 5-star recommendation. We are absolutely delighted to hear that our support team was able to handle your unique request professionally and provide a solution that met your needs. Knowing that you are satisfied with our assistance is the best reward for us.
Please feel free to reach out anytime if you have more questions in the future!
Best regards,
ET
E.T.
Very good Motors Plugin and superb tech support from Matthew Gordon
I had some complaints about the working and full functionality of the Motors Plugin and I raised several tickets for these issues within my Motors Plugin account.
I had a very good customer support help from Matthew Gordon, who has helped me throughout to resolve these issues.
Many issues were to do with Elementor upgrades and some with the Motors plugin itself, but at the moment it looks good.
I am still in the early stages of setting up my official website autobazar co uk with this plugin and will post further reviews (hopefully all good) on this blog.
I would like to give my special thanks to Matthew Gordon for taking ownership and in a very polite, prompt and knowlegable way help me understand the issues and resolve them.
I would now like to recommend the Motors Plugin to anyone wanting to start an automobile website.
Response from StylemixThemesJan 14, 2026
Hello there!
Thank you very much for your feedback and the 5-star rating. We are truly delighted to hear that you are satisfied with our support and that your website is coming together nicely despite the initial challenges with Elementor updates. I will personally pass along your special thanks to Matthew Gordon. He will be thrilled to know that his polite and knowledgeable assistance made such a positive difference for you. We wish you the best of luck with the launch of your project, and we look forward to hearing more from you as your project grows.
Thank you for recommending our plugin!
Best regards,
BT
Beka T.
Outstanding support and very helpful team!
I am very impressed with the support I received from StylemixThemes. The team was extremely professional, responsive, and went above and beyond to help me resolve my issues. Their technical knowledge is excellent, and they explained everything clearly, making the entire process smooth and easy. If you are looking for a company that truly cares about its customers and provides top-tier support, I highly recommend them!
Response from StylemixThemesJan 13, 2026
Hi there!
Thank you so much for your kind words and for taking the time to share your experience with StylemixThemes. We truly appreciate your feedback. It means a lot to our entire team.
We’re really glad to hear that our support was helpful and that everything was explained clearly and smoothly. Our goal is always to go the extra mile for our customers, so knowing that you felt supported and well taken care of is incredibly rewarding for us.
Thank you for your trust and recommendation. If you ever need any assistance in the future, please don’t hesitate to reach out — we’ll be happy to help.
Best regards,
MT
Michael T.
Great customer support.
Great customer support.
Lisa of Stylemix has helped me so many times!
I've been using Masterstudy for years now and the support is really superb.
I stayed with stylemix because of their great design, useful functionalities and low pricing, plus the support!
Five stars!
Keep it up!
Response from StylemixThemesJan 12, 2026
Hello there!
Thank you so much for your amazing review and your long-term loyalty. We are absolutely thrilled to hear that you are enjoying our design, features, and pricing, and it is especially rewarding to know that our support has been helpful to you over the years. I will personally pass on your kind words to Lisa, as feedback like yours is the best motivation for our entire team. Thank you for staying with Stylemix, and we will definitely keep up the great work for you!
Best regards,
DF
David F.
Perfect
Perfect, fast and kind
Response from StylemixThemesDec 29, 2025
Hello there!
Thank you very much for your wonderful feedback.
We are delighted to hear that you were satisfied with the speed and quality of our support. Your kind words really motivate our team to keep providing the best service possible.
Please feel free to reach out to us again anytime you need assistance.
Best regards,
SA
Sev A.
Very feature rich plugin
Very feature rich plugin. The setup was pretty straight forward and their support is brilliant. Special thanks to Matthew for his professional attitude and detailed responses to my questions.
Response from StylemixThemesDec 22, 2025
Hello there! Thank you so much for your wonderful review and for taking the time to share your experience. We are absolutely thrilled to hear that you found the setup process straightforward and are enjoying the rich features of our plugin. It is especially rewarding to receive such high praise for our support team, and I will personally make sure to pass along your kind words to Matthew. I know he will be delighted to hear that his detailed responses and professional attitude helped you. Please feel free to reach out to us again if you ever need further assistance in the future.
Best regards,
GG
Giovinazzi G.
Excellent services
Excellent product, highly configurable and beautifully designed. High-level, prompt, and effective support.
Response from StylemixThemesDec 12, 2025
Hello there!
Thank you so much for your wonderful review and kind words. We are absolutely thrilled to hear that you are enjoying the design and configurability of our product. It is also very rewarding for our team to know that you found our support high-level and effective, as we always strive to provide the best possible assistance to our users.
Please feel free to reach out to us anytime if you need help in the future.
Best regards,
JS
Jacob S.
Look for another solution, awful support
StylemixThemes continues to produce broken plugins/themes and refuse to provide any meaningful support. Each update results in critical errors and even worse performance than the last.
Their agents such as Matthew Gorden are disrespecful and provide "solutions" which break other features. When we reach out for further assistance they do one of two things:
1. Pretend there is no problem and try to shift blame.
2. Provide a custom patch-work solution which they promise will not break but will 100% break your site on the next update.
I would strongly recommend looking elsewhere, even if Stylemix seems to have a solution for you - IT WILL BREAK. You will be stuck contacting support on a frequent basis and dealing with their rude & disrespectful team, even to correct minor problems.
Response from StylemixThemesDec 11, 2025
Hello there!
Thank you so much for taking the time to share your honest feedback — we truly appreciate every voice from our community, as it helps us grow and improve. I'm genuinely sorry to hear that your experience with MasterStudy and our support team has been frustrating and disappointing. This isn't the standard we strive for, and I want to assure you that I will discuss this situation internally with Matthew and the rest of the support team to ensure that our communication always remains respectful and meets the high standards we set for our user support.
I would like to provide some context regarding the 'patch-work solutions' you mentioned. Upon reviewing your ticket history, I see that our team, including Matthew, frequently assisted you with customizations—specific changes to the design or functionality that fall outside the scope of standard support. Typically, these requests require hiring a 3rd party developer, but our team provided these custom CSS snippets and solutions free of charge because we genuinely wanted to help you achieve your goals.
However, it is important to understand a fundamental reality of web development. When a complex software product like Masterstudy receives a major update (introducing new features, design improvements, or bug fixes), the underlying code structure and CSS classes inevitably change. Consequently, custom code written for an older version may conflict with the new version. This is not a sign of a 'broken product,' but rather a standard maintenance requirement: custom modifications always need to be reviewed and updated after core software updates.
We are proud of our team for consistently going the extra mile to assist with requests beyond our support policy. We are saddened to receive this rating after the dedicated effort we put into your project, but we stand by the quality of our product and our commitment to our users.
Best regards,
