StudentuniverseReviews of studentuniverse.com

great service, fast cheap

When you are a student, you are looking for cheap flights with baggage allowance. As a student, I bought a ticket from the student universe website. First, they do not have a refund option. Second, they do not specify the baggage allowance on their e-ticket. On the ticket, they have a link to go to the website of the airline. Which I did and I saw 38 kg at first, then at the last minute 0 bag allowance. I called their customer service. To my surprise, they responded it is our policy and you had to pay attention to it when you bought the ticket. We do not specify the baggage allowance and we do not have a refund option. I paid 662 £ for my baggage. The airline also did not change the 0 to the regular since they cannot change it. Interestingly the regular ticket with baggage allowance was cheaper than the student universe ticket that I bought two weeks earlier. It is a scam. Be careful.

My granddaughter recommended this site but I was very skeptical so I called their customer service and had a lovely conversation where they explained their services. I'm impressed.

All good everything ok I will explain more after thank u.

I completed my reservation quickly without any difficulty.

great service.

Was so easy to plan, book & pay . Will definitely be using again.😁😁

Cheap flights with lots of options offered. Easy for me, an IT tragic, to use. Fellow on the phone who helped sort out my problems was fantastic.