Rahul M.
Open a call center for customer…
Open a call center for customer support. When there is a problem on the day of the game and I try to reach out to the customer support, you guys reply for 1/2 day. I want immediate support. - Improve the website. I had a glitch on the website multiple multiple times. Like I canceled the transaction and deleted the listing but it still shows on the ticket listing and somebody pays for the tic. when I go to see who paid for the ticket, I don't see that on the active listing, the whole thing vanishes and I continuosly get emails to send my ticket. How would I send the ticket if I don't find the transaction on the active listing??????
Response from studentseats.comDec 10, 2025
We will look into this bug and try to resolve it! We do have a 24/7 support team now, but unfortunately due to costs (as we are still a small company) we cannot host a call center that would provide any meaningful support.