studentseats.comReviews of studentseats.com

the issue was on the buyer's side, but i was the one who was under complaint. I cannot force them to accept a transfer and the issue was they couldn’t figure out how to accept. The game was about to begin by the time I got the complaint. I provided evidence that I started a transfer and I cannot cancel the transfer on my school side. So even though the buyer gets a refund on student seats they still had the option to accept my ticket transfer because I cannot remove. I am just providing context to the situation. It was a little silly

I sold one ticket on this platform and then received another ticket which I also needed to sell since I did not intend on going to the football game which these tickets were for. However, their system does not allow you to sell a ticket while still in the long period during which the buyer can complain. It is understandable that their system would have bugs, however, what is unacceptable is the complete lack of customer service I received when I used their contact from the website and emailed them twice describing my issue several hours before the game. This forced me to hold the ticket while not attending the game, which at my school severely impacts loyalty points.