customer
Great quality product I really enjoy…
Great quality product I really enjoy it. It took a long time for it to get here but it was worth the wait.

Celebrating a decade of award-winning design, Stuart & Lau builds best-in-class carry solutions that are engineered for effortless mobility in a timeless, classic form.
Stuart & Lau (stuartandlau.com) has 253 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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customer
Great quality product I really enjoy it. It took a long time for it to get here but it was worth the wait.
Diego C.
Excellent quality¡
Frank
2nd purchase from Stuart & Lau. The duffle/gym bag is my daily carry. I love how it comes with a hook that makes it fit neatly in the gym locker. And the wet laundry bag for my shower shoes and dirty clothes. Great attention to detail. The transformation from the gym to work bag is seamless. My 2nd purchase is the passport wallet and i was not disappointed in the feel and craftsman ship. Stuart and Lau is right up there with the big named luxury brands
Happy UK C.
The Cary briefcase I purchased is brilliantly designed. It’s a perfect addition to my briefcase collection. First rate design and use of fabrics. Excellent for travel and day to day.
Dave
The products are really well made and stylish.
Ronan
This is my third product; (weekender bag) which is elegant/ well made and very lightweight and is a match for my briefcases .
Mark
Recently ordered the Cary Brief in Black and love the quality all around. Thoughtful details, functionality checks all the boxes, it's just an awesome bag!
Michael P.
Purchased a briefcase, I liked the briefcase, used it when I travelled. Zipper ripped. Tried contacting customer support to get it repaired and they will not reply. I’ve emailed them numerous times, nothing. Called them - recorded message says to email. It’s been a month, 8 emails, 2 phone calls and nothing. I regret recommending this company to friends and family. Lifetime warranty means nothing because they will not respond. Total scam.
Response from Stuart & LauDec 9, 2022
Hi Michael — good morning, thank you so much for raising your concerns here. We just had an extensive look through our emails and could not locate any record of your outreach. Our apologies, but for security reasons, emails with links or attachments are filtered out by our customer service software platform. If you attached a file to your email(s), it will be blocked until we verify the sender as safe. If this created any inconvenience, we are very sorry, but we trust you can appreciate it's a necessary precaution in today's world. For next steps, our team has already located a customer in our records matching the name used on this review, so we'll reach out to that email on file and take things from there, cheers!