STRIKEStrike helps you grow your bitcoin holdings. Trusted by millions of individuals and thousands of businesses, Strike is beginner-friendly for first-time buyers and full-featured for long-time holders. Sign up in minutes and start with any amount.
STRIKE (strike.me) has 264 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Banking & Money · Chicago, Illinois
Excellent
Banking & Money · Chicago, Illinois
Excellent
Banking & Money · Chicago, Illinois
Excellent
Banking & Money · Chicago, Illinois
Excellent
264 approved reviews, newest moderated first
Brent R.
Great other then no direct communication available by phone...
Response from STRIKEJun 3, 2026
Brent, thanks for the feedback. We are glad Strike has been working well overall. We do offer phone support for select US customers https://strike.me/faq/how-do-i-contact-strike-support-over-the-phone/. We plan to roll that out more broadly, but the team is always available at [email protected].
Steve A.
I deposited my money dec. fourth. I sent some and the rest I ask for a refund. They said too do that I had to close my account which I did. I waited to hear about my refund. I was told that they had to hold my money for 60 days. No reason why even when ask. They told me I had to have my bank reverse my deposit. They couldn’t do it at this stage. So Strike said my bank had to give them a letter saying they couldn’t. I did this as well. They told me the letter wasn’t good enough and they wouldn’t issue a refund. I think it’s illegal practice. I filed a complaint with Michigan consumer affairs and the district attorney.
Response from STRIKEJun 3, 2026
Steve, we hear how serious this is. ACH deposits can remain reversible during a settlement window, and account closure or refund questions need private review. Strike does not keep customer funds. If you still need help, please continue with [email protected] so the team can review your account-specific situation securely.
Nocal
Avoid strike like a virus They dont card about you or your hatf earned money and they will torment just by doing business with them. Strike is holding my funds and will not let me withdraw back to my bank account. Give me my money thieving bastards hiding behind fake claims of we are following regulations. Which regulations asked you to steal from your customers.
Response from STRIKEJun 3, 2026
We understand that being unable to withdraw funds is serious. Strike may restrict account activity to help protect customers and the platform, but Strike does not keep customer funds. Please contact [email protected] so the team can look into your situation.
Ashley C.
Customer service is very prompt & professional. Satisfied customer.
Response from STRIKEJun 3, 2026
Ashley, thanks for sharing this. We are glad the support team was prompt and professional, and we appreciate you using Strike.
Robert D.
Tried to create an account and the system auto disallowed my verification attempt, countless emails and follow ups to their support team to resubmit my id and get my account approved, so far over a week and no one has reached out to me. Will be setting up an account on a different exchange.
Response from STRIKEJun 3, 2026
Robert, we understand verification delays can be frustrating, especially when you are trying to get started. Strike requires identity checks to meet regulatory obligations and help protect accounts. Please contact [email protected] so the team can review what is blocking your verification.
Greg L.
Horrible experience. I transferred in thousands of dollars, and was going along just fine sending a couple hundred dollars now and then to a friend. One day I tried to send $1200, and Strike did not allow the transfer. I questioned them why? And the next day they closed my account. They have thousands of dollars of mine, and say it will take 60 days to refund me. These guys are amateurs and I would avoid.
Response from STRIKEJun 3, 2026
Greg, we hear how serious this is. Strike may restrict or close account activity when needed to help protect customers and the platform, but Strike does not keep customer funds. If you still need help, please contact [email protected] so the team can review your account-specific situation privately.
Mike
Best Bitcoin only site out there. Low fees, fast and efficient support and they even offer loans! The only place I buy my bitcoin.
Response from STRIKEJun 3, 2026
Mike, thanks for the love. We are glad Strike has become your place to buy bitcoin and that support has been fast and efficient for you.
Nick
They keep locking my account after every 2-3 transactions and now are interrogating me and will not release my funds or unlock my account. I have been sending to sources I know and trust and STRIKE continues to lock my account for no reason. Their support was responding promptly until I mentioned the urgency of the matter and then they immediately stopped responding. Now I have to find a new platform for bitcoin trading and potentially file a theft claim as STRIKE is not releasing my money and at this time essentially stole roughly $2000 from me. At first I thought this would be a great platform to save on Bitcoin trading and even recommended it to others and now I regret ever doing so. I would HIGHLY recommend you take your Bitcoin needs elsewhere as this company cannot be trusted.
Response from STRIKEJun 3, 2026
Nick, we understand that repeated account restrictions are disruptive, especially when funds are involved. Strike may restrict activity to help protect platform and customers. Delays may happen to ensure the account owners can access their balance, but Strike does not keep customer funds. Please contact [email protected] so the team can review your situation securely.