StreamilyReviews of streamily.com

I wonder if the celebrities signing these products know they’re being used to scam money out of people. We ordered a signed Michael Kovach poster in May and have received nothing but empty promises from this company. Their responses are generic and have now stopped altogether. We paid $200 AUD, including the extras they recommended. Despite the copious amounts of negative feedback, they keep responding with the same empty ‘we’ll do better’ message, but clearly, they are not. DO NOT BUY FROM THEM! DO NOT TRUST THEIR SERVICE! I feel for everyone who has been scammed by this dodgy company – Streamily.

Terrible customer service. They hide how to cancel your subscription and when you look at your order you can’t even tell that you actually signed up for it in the first place. They were charging for months when and I missed it on my credit card (my bad). Overall they are slow to ship and the service just isn’t worth it. Oh and don’t sign up for the subscription service they will screw you.

I ordered my live signing May 3. I still have not received my product. I have asked for a refund 3 times now and am being completely ignored. I am so disappointed. I spent over $500 dollars and now it’s just gone.

I LOVE being able to get autographs and in the beginning, the service was great. I’ve bought several over the years for Hazbin Hotel and Helluva Boss and been delighted with the results. However, the past year, especially the past few months, the service has been abysmal. I’m in Japan and I pay for the subscription but it seems to actually offer zero benefits and it’s actually been far worse since I’ve been spending more with them. The most recent issue has been with a talent not following signing requests (which I realise is at their discretion) but when it is so COMPLETELY different to what I asked and even comes off as oddly rude… I was pretty upset. Zero response from a human being in the time that I’ve sent emails. I still have two orders outstanding and apparently paying more doesn’t mean you get shifted up the queue for signing. I’m worried if the orders will even show up at this point. I don’t usually write bad reviews but it seems like the only way to get them to notice is to do it here. I’m so disappointed and frankly angry.

I ordered a autograph from Andrew wincott in March, were now in July and I Havant been givin any updates. I've email the support team dozens of times and no one has gotten back to me in 5 months. I watched Andrew sign my poster on live and that's the only update I've ever gotten. I Evan messaged them on Instagram someone did reach out asked for my order number and since then no one has gotten back to me and its been over a weak. I paid extra to get the best experience possible and it turns out I've lost all my money and my poster

To start off. I used to think really highly of this site, but since then, have broken my trust with this recent incident. I bought an autograph a month ago for a particular livestream that was supposed to happen that day. June 26th, 2024. The actor mentioned me by name in the live and acknowledged that the autograph had not come in yet, but said when it did, he would do another livestream to sign it. Not a problem. I understand life gets busy. And I’m not blaming him for this because I can look at the reviews on here of people going through the same thing in every other review. I didn’t mind waiting, but at this point, I’m wondering if Streamily even sent it to him at all. When I’ve tried to contact them, they basically say the same thing. They would be thinking that I paid for it to be signed on video only. And would say that it’s up to the actor if it’s bought for video only. I paid for it to be signed live. Despite the fact I paid extra only to wait longer. Every time I try to contact them for maybe some clarity or reassurance that my 77 dollars of my money didn’t just go down the toilet, they just send me a message that makes me feel like I’m talking to a brick wall and they do NOTHING to help me. I’m just about to ask them for a refund, but I really love this voice actor and would hate to miss the opportunity to have an autograph from him, but I feel like I’ve been scammed at this point. I will never use this site again after this.

Purchased a signed off-screen autograph back in March. I received an email a month ago (June) to say it was completed. Still hadn’t been dispatched so contacted customer service for an update (late July). Was told that there was an issue with the print and it had been reordered in June. They did not inform me of this. I said that I had lost faith that the company was ever going to deliver what was purchased and I’d like a refund. I was told I couldn’t get a refund because it had already been processed. The company unfortunately charges a lot of money to mess you around and not deliver a product even months and months down the line. Would not recommend

In October my son purchased some merch that was to be signed by living tombstone. October 31 at he received an email stating it would be signed in 24 hours. They took his money and 9 months later he has nothing. And I tried to get help and I was told too bad