StreamilyReviews of streamily.com

Response from StreamilyOct 14, 2024

Thank you for reaching out and expressing your concerns regarding your order. We sincerely apologize for the frustration and disappointment you have experienced. We understand how important it is to receive timely updates on your order, and we regret that we have not met your expectations in this regard. Please know that we take your feedback seriously and are committed to resolving this issue - we do strive to provide you with the most accurate update available to Support at that time. We are in contact with our Talent Partnership team and our goal is to ensure that you receive your print as soon as possible. We appreciate your patience as we work to address this matter. If you have any further questions or require additional assistance, please do not hesitate to contact us directly. Your satisfaction is important to us, and we are here to help. Thank you for your understanding.

Response from StreamilyOct 14, 2024

Thank you for reaching out and sharing your concerns regarding your order for the signed Stolas print. We sincerely apologize for the frustration and inconvenience this delay has caused you. Please rest assured that our Talent Partnership team is actively working with the talent to expedite the return of completed prints, and this matter is our highest priority. We understand how important it is for you to receive your item, and we are doing everything we can to ensure it is shipped to you as soon as possible. We appreciate your patience during this process and understand your disappointment with the repeated responses. We are committed to improving our communication and will keep you updated on the status of your order. If you have any further questions or need assistance, please do not hesitate to reach out. Thank you for your understanding.

Response from StreamilyOct 7, 2024

Thank you for sharing your experience with us. We are truly sorry to hear about the challenges you are facing with your order, especially regarding your son’s signed print. We understand how important this is for both of you, and sincerely apologize for the frustration caused by the incorrect email address and the delay in our responses. We want to assure you that we have alerted our shipping department about this issue in an effort in resolving this matter as quickly as possible so that you can retrieve the print for your son. If you have any further questions or need immediate assistance, please don’t hesitate to reach out to us at [email protected]. We appreciate your patience and understanding during this time.

Response from StreamilyOct 7, 2024

Thank you for taking the time to share your experience with us. We sincerely apologize for the challenges you have faced regarding your order for the signed Astarion print. We understand how frustrating it must be, especially given your recent experiences with identity theft. It is unacceptable that you did not receive a confirmation email and that the initial response from our support team did not provide the resolution you needed. We appreciate your patience as you navigated this situation, and we are glad to hear that your subsequent requests were met with better options. Please reach out to our customer support team at [email protected] with your order details, and we will do our best to provide you with an update. We value your business and are committed to making this right for you. Thank you for your understanding, and we look forward to hearing from you soon.

Response from StreamilyOct 7, 2024

Thank you for bringing this to our attention. We sincerely apologize for the delay in receiving your order from July. We understand how important it is for our customers to receive their orders promptly, and we are currently investigating the issue to ensure it is resolved as quickly as possible. Please reach out to our customer support team at [email protected] with your order details, and we will do our best to provide you with an update. We appreciate your patience and understanding, and we are committed to making this right for you

Response from StreamilyOct 7, 2024

Thank you for reaching out and sharing your experience with us. We sincerely apologize for the difficulties you have encountered while trying to cancel your VIP membership. We understand how frustrating it can be to face technical issues, especially when you are trying to manage your subscriptions. Please know that we are here to help you resolve this matter. We encourage you to reach back out to our support team directly at [email protected]. We will do our utmost to assist you in canceling your membership and ensuring that you are not charged for a service you no longer wish to use. Thank you for your patience, and we appreciate your understanding as we work to rectify this situation.

Response from StreamilyAug 13, 2024

We apologize for the disappointment you and your sister experienced with the signed N print order. Please provide us with your order details so we can investigate this issue and work towards a resolution. Your feedback is important to us, and we strive to ensure a positive experience for all our customers. Thank you for bringing this to our attention.

Response from StreamilyAug 13, 2024

We apologize for the inconvenience you have experienced with your order. Please reach out to Nathalia in our Support team with your order details and she will be happy to investigate this matter further and ensure a resolution. Your feedback is valuable to us, and we are committed to addressing your concerns promptly. Thank you for bringing this to our attention.