StreamilyReviews of streamily.com

I got a promotional email from Streamily that used my old legal name that they'd gotten from my first ever order's shipping address, and when I asked them politely to remove it from their database they lied and said they got the data from my gmail account which is not and has never been tied to my old legal name in any way, then went silent when I presented my skepticism and asked for more information how they pull name data from gmail. They've been silent for nearly two months. It's a violation of EU data protection laws. I have had the same issue of companies sending promo emails using my old legal name ripped from shipping data, but in all three other cases they immediately said "Sure" and removed it - they were helpful and fast, unlike my experience with Streamily's customer support. Update: October 9th 2024 I'm going to try and contact them again. I'll update the review if it goes well, but I highly doubt it considering how comfortable Sienna from support was lying to my face. Update: October 15th 2024 I was told that "They don't usually delete customer data for business reasons", as if they weren't breaking the law by keeping my data against my will, as if they are doing me a favor by abiding by the law at my request. They claim to have finally deleted my data. Let's hope they actually did. I'd have bumped it up by one star if they didn't act like they were doing me a special favor by abiding by EU data protection laws. It's crazy that I had to contact them twice about this and that they just lied to me about where they got the data the first time, honestly.

I ordered a Neil Newbon Baldurs Gate Autograph. I am still waiting for the next step I ordered the Autograph on 03.0302024 and its still not Signed by Neil or was Shipped to Streamily, I cant understand How an Order that took over 200$+ , Take so long is it the Problem from Streamily or from Neil I dont know but its very Disgusting to wait so long. And didnt get any News or Information when it will be signed? It was for an Birthday Special, You guys should Describe How long it can take on youre site and Communicated more with the Artist. Then we can see where our money goes. Would not buy again if it takes so long!

To be clear, this review holds absolutely nothing against Neil Newbon, as I’m sure he’s beyond busy. It’s Streamily I have beef with. I find it a little audacious of yall as a platform to start asking for reviews when I have not received the autograph I ordered in January and it is currently April 12th. This is even after contacting customer support months after making the order. Don’t ask for reviews when you haven’t delivered the product you want reviews on. Edit: I also want to clarify I don't mind waiting a while for my order. It's not about how long it's taking!

Streamly is the worst. Autographs arrive in a cheap plastic sleeve that allows the ink to rub off. No padding, no protection when shipping. I wouldn't recommend buying anything from Streamly.

Scammers stay well clear. Customer service is non existent. In my experience, Im actually looking at legal advice on them as my experience has been that poor. DO NOT USE THIS SERVICE.

I have yet to receive my order. It’s been more than 3 months. I’m not sure why it’s taking so long, no one is telling me anything.

I did not receive my signed photo

Streamily has a customer service in name only. They never respond to your requests. I mentioned that the talent did not receive my print to be signed live and have not heard from Streamily at all. Terrible company.