StravaReviews of strava.com

Sounds like I’m having similar issues to other users, with the Facebook login change meaning I’m now locked out of my account - which I contacted CS about 2 weeks ago. I’m also a paying customer and runner 3/4 days a week so being locked out for 2 weeks is quite impactful. There absolutely needs to be some extra CS investment here. You’ll lose a lot of paying customers who are currently locked out if this isn’t resolved soon. Cheers

Strava needs to invest in their customer service. I've been locked out of my account for weeks now with no support provided to get back in - I've tried so many avenues to get a response. I've used this app for several years and I'm a paid premium member and so frustrated. Do they even care about paying customers?

Have been locked out of my account due to a problem with their server for a while now. Logged a ticket with their technical support multiple times but nothing has been done. Just get a default response each time maintaining they are dealing with an unusually high volume of issues...sure - it's been weeks. FAQs etc offer nothing of value either Terrible customer support all round.

It feels like all Strava want is cash. They need to remember that the competitiveness and motivation which PUBLIC leaderboards produce and give each user are critical to using the the app. Instead they implement yet another paywall.

I signed up for 10 minutes, being quoted a price with a free trial. I hated the ap, and canceled immediately. I was charged almost 3x what I was quoted, and never got the free trial. The ap is terrible and they will charge you whatever they feel like. Lukily my credit card removed the fee. Be careful.

Their logo represents something evil with the arrow up and arrow down (IYKYK). Their logs and maps are quite complete but heatmaps destroy privacy and since some sports are quite demonised in some places I cannot be a fan. Worst part, you cannot send DM's on the browser. I HATE typing on a phone.

Je recommande, application gratuite, avec plusieurs fonctionnalité (carte, temps, distances parcourues et autres) si versions payante, plus de détails (rythme cardiaque, essoufflement…) Cette application est conseillé, que vous fassiez du sport ou non.

Unable to login after a recent app update that stopped allowing the use of Facebook login, I loved the app but after is issue and help support not helping me transition my Facebook login to a different emailI decided it was time to give up the subscription