Shona M.
Losing signal consistently and AI 'feedback' bot is useless
Really frustrating trying to feed back about issues when AI wants several levels of explanation before you can get to a person, and keeps evading direct requests for an actual person. For about the past two years Strava loses signal halfway round many of my activities - hillwalking, cycling, paddleboarding, walking - doesn't seem to matter whether I'm up a hill or in a city. Now looking for other options to track activities and log routes - certainly other options that do NOT use AI for 'chatting' and cannot seem to solve even the most basic request. Human contact should not be gatekept by a programme that clearly doesn't understand the advantage of human intelligence.

