Jacob
Greedy
They became greedy
Designed by athletes, for athletes, Strava’s mobile app and website connect millions of runners and cyclists through the sports they love.
Strava (strava.com) has 488 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Outdoor & Winter Sports · Los Angeles, California
Excellent

Outdoor & Winter Sports · Bakersfield, California
Excellent
Outdoor & Winter Sports · City Of Industry, California
Excellent
Outdoor & Winter Sports · Torrance, California
Excellent
488 approved reviews, newest moderated first
Jacob
They became greedy
Pineapples
Refused to honour a price that they sent to me, when asking to speak to a manager they said “no were closing the ticket as it is resolved”. When I disagreed they said “pay the money or cancel, we’re not honouring the price as we have no ability to”. So they aren’t interested in customer satisfaction, they aren’t interested in honouring what they say AND they refuse to even follow standard complaint processes! TERRIBLE COMPANY, steer well clear if you value your money there is plenty of apps that offer the same thing cheaper and they can’t treat you any worse than this company will, so it’s a no brainer.
Lars M.
Money 😡😡🤬🤬
Richard B.
Recently joined Strava as a free member due to the extra features over the Under-armour apps I were using. I thought Strava was great and I could compare myself against others on segments. This was my favourite aspect of this app. I can no longer see this information without subscription. So will most likely go back to using under armour apps. Less people will be able to see the segments so less people will try to beat each other, so even the subscribers lose out as they will be competing against less people whom actually give a damn.
Paul Z.
The system itself is good but technical support is worthless.
Steve B.
Shocking move by Strava to remove all the comparison data from the free aspects of the app. Takes away any reason to use it now. Big delete button from me.
Dale P.
I was over the moon with strava until today , during mental awareness week and the coronavirus outbreak , they decided to remove all the bits I loved about the free app and ask you to now pay for it. They couldn't have picked a worse time , when all most people can do is try and exercise more. They should be encouraged You got it very wrong strava and I'm disappointed.
Glenn
No longer able to compare results with friends without sunscribing etc. Without it the app is pointless and definitley not worth the subscription fee. I thin we are about to see the decline of strava when those who pay will have no friends to compete against?