Designed by athletes, for athletes, Strava’s mobile app and website connect millions of runners and cyclists through the sports they love.
Strava (strava.com) has 488 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Outdoor & Winter Sports · Los Angeles, California
Excellent
Outdoor & Winter Sports · Bakersfield, California
Excellent
Outdoor & Winter Sports · City Of Industry, California
Excellent
Outdoor & Winter Sports · Torrance, California
Excellent
488 approved reviews, newest moderated first
scott J.
I really don't know why people think this app is good? Its interface is absolute crap and non intuitive. The home screen looks like a dog vomitted into my phone. One star is way too much, people rating it more than 1 star must have very low expectations and must be blown away when they use a well developed app.
Elliot W.
This company is horrendous to deal with. The support is virtually non existent. Expect to be ignored for weeks or months. As somebody else has mentioned there are clear red flags with this company. Ps i literally created a trustpilot account just to write this single review, thats how bad they are
Phil B.
Worse customer service, actually customer service is non existent. So hard to cancel and get refund after trial period has finished. Don't sign up, the original service was so much better. Avoid at all costs
Martin
After many years on Strava they moved to a subscription model which gives me nothing of interest other than the ability to create routes (I can do that on GarminConnect). So I tried the Premium free trial. I wasn't happy that that free trial ended with no reminder and they automatically took my money from Paypal. Fair play, they have now refunded it. If I get flush with cash I may resubscribe but, for now, its the free version for me.
Helen
AVOID AT ALL COSTS. I've asked seven times for my account to be deleted. I get the same answer or completely ignored. People can still access my data even tho I don't want them to. Indescribably angry. Poorest customer service and website I've ever had the misfortune to go near
James P.
Strava automatically took the £47.99. Unfortunately I mistook this for a fraudulent transaction after several suspect/fake PayPal emails. I queried this with PayPal. Strava have cancelled my subscription, so basically l have nothing to show for my money. No contact from Strava. As others have said, good app spoilt by greed.
Dan M.
Just don't do it!!! Terrible company.
Jack
I love the community aspect of this app to help motivate my running. Especially in lockdown it makes me feel like I am not running alone