Dee T.
‘Free’ App only free for one month
I just downloaded ‘free’ app only to discover its free for one month. It’s then a nightmare to unsubscribe or delete account. I hate this kind of sales tactic.
Designed by athletes, for athletes, Strava’s mobile app and website connect millions of runners and cyclists through the sports they love.
Strava (strava.com) has 488 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Outdoor & Winter Sports · Los Angeles, California
Excellent

Outdoor & Winter Sports · Bakersfield, California
Excellent
Outdoor & Winter Sports · City Of Industry, California
Excellent
Outdoor & Winter Sports · Torrance, California
Excellent
488 approved reviews, newest moderated first
Dee T.
I just downloaded ‘free’ app only to discover its free for one month. It’s then a nightmare to unsubscribe or delete account. I hate this kind of sales tactic.
Ziggy
Having free option of Strava for 5 years and happy with it!!!!
Catherine S.
Terrible from the very beginning. As countless other people have stated Strava has no customer services department. I’m not being dramatic they literally have nobody working in customer support. Queries, questions, suggestions and complaints are all ignored. There is no contact number of course (why would there be when there is nobody working there) so the only way to get in touch is by email which of course has nobody attending the mailbox. The app itself has a TERRIBLE user interface. It’s almost impossible to find and follow people you know even when you try to sync contacts or friends on Facebook it’s still impossible to find anyone. Recording of activities is more often than not incorrect, with huge straight lines that you never walked/ran or your entire activity is in zig zag lines making it look like you’ve travelled more distance than you have. It’s really just a very very bad app through and through. There are countless better apps out there for free. Do not waste you’re time with Strava
Matthias T.
Habe die App installiert, da Auto Pause bei Runtastic kostenpflichtig ist. Leider funktionierte die App nicht zur Zufriedenheit. Die Erfassung der Strecke erfolgte fehlerhaft (Vergleich mit Fahrradtacho), ebenso die Auto Pause (offenbar wurden Unterbrechungen nicht korrekt erkannt). Beim Streckenverlauf sind hinterher auf der Karte nicht der Routenverlauf und die km-Abschnitte eingezeichnet. Dafür bekam ich seltsame Resultate für Teilstrecken, von denen ich nichts wusste, angezeigt.
Luke
Say what you like about Strava but it does what it says on the tin. Everything updates from my Garmin straight onto my profile, I am a subscriber so have access to their more advanced feature and it's a steal for the price. I don't use their route builder since the latest update but for a casual rider it's fine. However it's a shame that you can't import routes from GPX files, or push Strava routes to Garmin Connect - it's only one way from Garmin into Strava.
mel
I have been using Strava for nearly 3 years. It's great an compatible with my Apple Watch. I have rated it 4 stars because the have removed feature, making them "Summit" (premium) features. I use it all the time and its a great way to get stats on your sports. The free version works well enough for me - a teen who is just aiming to track and improve. The paid features can give lots of insight into you heart rate and all kinds of other stuff, so it really suits all needs.
Lucy
I paid for a year's subscription to Strava for boyfriend's Christmas present. I received a receipt via email stating that all I had to do was wait until 25 December and there would be "one happy athlete". Strava has still not sent anything - a terrible Christmas present which is still missing and they can't even blame Royal Mail... I look forward to receiving an extended subscription or a refund.
Scott S.
I cancelled my subscription but,they will not give back my money,no help at all.waiting for papal to help me!Transaction ID 81H15005Y07165833 Invoice ID 9f1ddc6fb7 $76.99 gone from my bank account .no reply to my many emails to company.