StravaReviews of strava.com

An apparently rubbish company that seems to steal your data and misuses it. They somehow got hold of my email when I have absolutely no interest in what they have to offer and I have never expressed any interest in them whatsoever.

The app isn't bad but the customer service is terrible... I call the customer service number and no one answers, I leave a voicemail and no one returns the call, I send an email and get a response in a week but the response indicates that the customer service person is unfamiliar with the app. It's been a month and I have yet to get a response to my issue. They want to play the "you find your own answer in our list of FAQ's". Strava has joined the customer service race to the bottom.

Almost impossible to unsubscribe. It must be borderline legal to make it so difficult to end your subscription.

If I can give them no stars then I would! I have a free account in the UK, which I’ve never paid for. I used it twice in San Francisco for two bike rides and Strava have charges me two lots of £47.99 on the same day!! The app never asked for permission or credit card details. They just helped themselves to my money. I really don’t know how! I will be cancelling my account and reporting the fraudulent transaction to my credit card provider. AVOID!!

Do not even think about using Strava. It is 9 miles of bad road. There website look like a phone book, nothing seem to work even after great effort, and there is no meaningful help. There is no phone number to call and no chat help. If you request help, you are sent 30 articles to read. My bike map is completely inaccurate and has you taking impossible routes. You never know when it is on and you often get no record of your activity. Use the Apple Fitness App instead. They have support and do not charge.

Jeg har en betalt konto hos Strava, men kan ikke logge ind og selvom jeg beder om et reset af password sker der ikke noget. Mærkværdigvis kan min telefon godt logge på. Jeg er så træt af Strava som end ikke giver link så man kan skrive eller ringe til dem. Absolut ikke anbefalingsværdigt

War heute 11 km zu Fuß unterwegs. Leider wurde die Strecke nicht gespeichert, aus irgendwelchen Gründen. Sehr ärgerlich, da ich an einem digitalen Lauf teilnehme. Importieren von Fitbit funktioniert leider auch nicht. Darüber ärgere ich mich sehr, 11 km zusätzlich aufholen, ist fast unmöglich. Bei den gesamten 11 km, zeigte die App alles vernünftig auf. Nach dem Speichern wollte ich nachsehen, alles weg. Um meinen Ärger zum Ausdruck zu bringen, gebe nur einen Stern

For some reason I ended up with two accounts...took months to get my data from the old account...opened two "tickets" to support as the instructions on re-uploading the data were unclear/didn't work...gave me advice that as a non-techie I couldn't make work..then closed the ticket ....then, when I clicked to give feedback...I couldn't ! As they had logged it as 'solved'. It wasn't.