StravaReviews of strava.com

If I could give it 0 stars I would. They do not have customer service - you raise a ticket regarding an issue and there are bots who respond, or more infuriatingly do not respond, simply close the ticket stated it is resolved. Took my money and it is proving impossible to get a refund. Seriously, give another firm your money - shocked at how bad my experience has been.

Bonjour, Baptiste m’a suivi jusqu’à mon domicile art il est rentre chez moi Pendant que Mathis a casse la voiture de eno la dans mon entrées et il a manger tout ce qui avait dans mon frigo. J’ai faim s’il vous plaît je suis à sec nourrissez moi.

Awful Service all round - Avoid and use an app with good service review ratings..not Strava! - Inaccurate app on distance (for me) - Strava took/thieved an annual subscription fee from my c/card without any notice or warning. Unscrupulous conduct. - tried to get a refund and terrible AI automated service that's designed to infuriate/ after several weeks got a generic response saying cant/won't refund, and not addressing issues raised. - Responded to highlighting Strava failures and no notice and still waiting... - Avoid - a constant that has to use these tactics is more about conning people, than offering a good reliable service that people want. - Look for better apps and look at the reviews, for better service.

After using and paying for the app for 8 years I’ve just found out I’ve been blocked by Strava for apparently abusive behaviour. I thought this was bizarre but would be easy to resolve with a call but then found out their customer service does not really exist. You just get generic Bott responses to emails or nothing at all. Genuinely infuriating.

Been a paid member for over 10 years and their customer support recently has been absolutely dreadful. Will be using another platform soon.

L'ho usato molto funziona ma costa caro in più avevo strava family con 4 amici ma non è più possibile farlo perché uno di noi si è trasferito in un altro paese. Tutt'ora abbiamo aperto un ticket a strava ma non ci è nemmeno stato risposto un atteggiamento brutto da parte loro a ora se questa situazione non si sblocca non faccio più utenza a pagamento.

Took subscription payment. But not activated on the app.no reponse on customers service as to why,basically thieved €59

2 times that my activity disappears from my page by adding a photo!!!! It's abused! You pay a subscription and you don't get any support for 1 month! It's terrible to charge for non-existent services! Help me !!! Response in August : We cannot restore the kudos on the activity. It looks like the activity was restored after experiencing the issue, and there is no further troubleshooting I can do to restore the Kudos and comments lost. I apologize for this inconvenience. Where are the IT specialists at Strava? Where are the developers and database managers? It's unacceptable to simply respond with “it's not possible” when it's clearly technically possible!