Nicole T.
Serious lagging issues and no accomodations for those with disabilities
I am currently taking Business ethics and Business law. I have been doing this for about 2 weeks. Each day the website seems to lag even more. When I am taking my exams and midterms I spend more time on it lagging then getting through it and run out of time. I am dyslexic and have ADHD and this makes my learning disability much worse. I have reached out via phone and online chat and haven't gotten a call back or an online person. As of right now I have not had any contact from anyone from this online college. I have reached out in two different types of communication. I have cleared my cache and cookies and everything. I have a degree already in IT and am very IT competent. This is a website issue not a computer, internet issue, or user error. The website needs some serious updates to handle the traffic they are trying to keep up with. While the lagging is an issue should increase test times and how many times we can take them. This not communicating with students with disabilities or have a fix in place for our accommodations is not ok. I will be doing my other online through Saylor or Sophia online.




