StraighterLine Reviews | Read Customer Reviews of straighterline.com

StraighterLine Reviews | Read Customer Reviews of straighterline.com

StraighterLine reviews

777 approved reviews, newest moderated first

Elizabeth
Jun 9, 2025
This school has a very good program but…
This school has a very good program but the part of grading students like in class 11o1 I think they are very demanding and the teachers do not agree for example I did one and fixed what a TA teacher graded me and I fixed what she asked me and then another RPZ teacher reviewed it and told me that what I fixed was wrong which another teacher sent me to fix that has been my only problem with this school but everything else I give it 100
Response from StraighterLineMar 10, 2026
We’re sorry to hear about your frustration with grading. StraighterLine uses standardized rubrics to maintain consistency across evaluations, and assignments are reviewed by qualified academic professionals. We have also strengthened internal processes to ensure rubric alignment and clearer communication between graders and students. If a discrepancy has occurred, please reach out to the Support Team through the Help Center at helpcenter.straighterline.com with your account details. Our team will be happy to personally review your case and assist you further.
Report
Francis
Jun 8, 2025
Sincerely speaking
Sincerely speaking, I have completed some of yhe modules on the classes I enrolled. But till now, am not seeing anything that show that my courses are on progress. Please where do I start from? I thought by now I would have gone far? Or could it be am doing the wrong thing.
Response from StraighterLineMar 10, 2026
We understand how disruptive technical issues can be and how they can impact your ability to stay on track with your coursework. StraighterLine continues to advance its platform through ongoing technology upgrades designed to improve system reliability, speed, and the overall user experience. These enhancements focus on strengthening platform infrastructure, optimizing performance, and maintaining a stable, scalable learning environment. If you’re currently experiencing a technical issue, please reach out through our Help Center at helpcenter.straighterline.com with your account details so we can work towards a prompt resolution.
Report
Carline
Jun 8, 2025
So far so good
So far so good
Report
Khoi
Jun 3, 2025
The quiz wasn't right
The quiz wasn't right. It stated I answered correctly but didn't give me the points for it.
Response from StraighterLineMar 10, 2026
We’re sorry to hear about your frustration with grading. StraighterLine uses standardized rubrics to maintain consistency across evaluations, and assignments are reviewed by qualified academic professionals. We have also strengthened internal processes to ensure rubric alignment and clearer communication between graders and students. If a discrepancy has occurred, please reach out to the Support Team through the Help Center at helpcenter.straighterline.com with your account details. Our team will be happy to personally review your case and assist you further.
Report
Brittney
Jun 1, 2025
The log in process is awful and it…
The log in process is awful and it regularly tells me my credentials are wrong, when I try to reset my password I don't receive an email and it generally takes me 5-10 minutes to figure out how to log in again.
Response from StraighterLineMar 10, 2026
We understand how disruptive technical issues can be and how they can impact your ability to stay on track with your coursework. StraighterLine continues to advance its platform through ongoing technology upgrades designed to improve system reliability, speed, and the overall user experience. These enhancements focus on strengthening platform infrastructure, optimizing performance, and maintaining a stable, scalable learning environment. If you’re currently experiencing a technical issue, please reach out through our Help Center at helpcenter.straighterline.com with your account details so we can work towards a prompt resolution.
Report
Mattaniah S.
May 28, 2025
Poor Platform Experience and Unhelpful…
Poor Platform Experience and Unhelpful Support I’m extremely disappointed with the platform. The outdated system and low-quality materials were already a concern, but what made it worse was the platform crashing for three days—right when I had an important exam. I tried reaching out to customer support multiple times, but instead of getting help, I was repeatedly transferred between agents with no real solution or concrete answers. This entire experience has felt like a complete waste of time and money. I hope the platform seriously considers improving both its technical reliability and customer support responsiveness.
Response from StraighterLineMar 10, 2026
We understand how disruptive technical issues can be and how they can impact your ability to stay on track with your coursework. StraighterLine continues to advance its platform through ongoing technology upgrades designed to improve system reliability, speed, and the overall user experience. These enhancements focus on strengthening platform infrastructure, optimizing performance, and maintaining a stable, scalable learning environment. If you’re currently experiencing a technical issue, please reach out through our Help Center at helpcenter.straighterline.com with your account details so we can work towards a prompt resolution.
Report
Lopu
May 27, 2025
My account with 2 classes in progress…
My account with 2 classes in progress (almost finished) are blank and I can't get any answers. It's been less than a month and the message is reading "certificate expired" I did not receive these types of issues with Sophia Learning.
Response from StraighterLineMar 10, 2026
We understand how disruptive technical issues can be and how they can impact your ability to stay on track with your coursework. StraighterLine continues to advance its platform through ongoing technology upgrades designed to improve system reliability, speed, and the overall user experience. These enhancements focus on strengthening platform infrastructure, optimizing performance, and maintaining a stable, scalable learning environment. If you’re currently experiencing a technical issue, please reach out through our Help Center at helpcenter.straighterline.com with your account details so we can work towards a prompt resolution.
Report
Raksalana
May 26, 2025
I can't access any of my classes.
I can't access any of my classes.
Response from StraighterLineMar 10, 2026
We understand how disruptive technical issues can be and how they can impact your ability to stay on track with your coursework. StraighterLine continues to advance its platform through ongoing technology upgrades designed to improve system reliability, speed, and the overall user experience. These enhancements focus on strengthening platform infrastructure, optimizing performance, and maintaining a stable, scalable learning environment. If you’re currently experiencing a technical issue, please reach out through our Help Center at helpcenter.straighterline.com with your account details so we can work towards a prompt resolution.
Report