straightaheadbeauty.comReviews of straightaheadbeauty.com

UPDATE- It's been more than 2 months since straightaheadbeauty messaged here and informed me to contact via email. I sent several emails and made a phone call. Veronica from customer service directed me to Noya and informed me I will receive a refund. Till today I did not receive a refund neither Noya contacted me. Beware of this company and their cheating on their customers. After all of this hassle, disappointment, and waste of time and I want my refund soonest. I went to Tysons Galleria Mall in VA and end up purchasing (the salesman was so pushy) the straightener and paid $381 for the item. The salesman promised me that he will teach me how to use the product as well he will do my hair weekly for free and how he sold 100's of products and doing business for the last 7 years. When I went the next week I was told that the salesperson is no longer working their and they refused to honor what I was told. I used the product and it was crap and not what they used in the mall. I again went the next week with the product, and to my shock, that kiosk was no longer there!!! This is the worst experience and biggest fraud that I was ever seen. We should file a lawsuit against this company and its sales agents.

Wow, I wish I read these reviews before I purchased one. I’m about to go back to the event that I just bought this at and tell every single customer how BS this is. I am so mad and I will NEVER support this again. In fact I’m contacting the place that held the vendor event and telling them not to allow this company back

DO NOT BUY FROM THIS COMPANY! I was trying to refrain from coming on here and tried emailing them but got no response! The straightener that was used on my hair is not the same as the one i was sent home with. He curled a half of my head and left it so i picked up the straightener to straighten it back how i had it and he flipped out and said he would do it and it didn’t click until i opened my straightener that it was because the company is a complete scam! I spent over 400 dollars on this rip off product and i can not believe these people are okay with ripping people off! It is disgusting and disappointing and I am beyond furious with this company!!!

I purchased two Bionic Pro's and one Pro Glider today from Opry Mills Mall.. Spent way MORE MONEY THAN THEY ARE WORTH... Got home excited to try it out and reality... CHEAP MADE.. They pulled my hair every time it was ran through my hair... WOULD love a refund because these are CRAP... Sorry NOT sorry.

The reviews are 100% accurate. I purchased the SA straightener at the mall and when I got home and opened the box it was a straightener as cheap as a $20 straightener I own. The plates literally snagged pieces of my hair out. The material was extremely cheap. It's no wonder they refuse to refund. They know they are scamming people.

This is not what they try and make you think it is. The product pro Glider 2.0 is garbage. It does not work and the company refused to refund the 249.00 paid. Lots of claims with the BBB as well. We need to file a class action lawsuit and get our money back.

Very disappointing! It doesn’t heat. It isn’t the same as the one they used in the mall. Penalties should be charged to the seller!

DO NOT BUY AT KIOSKS! I was impressed by the products at the kiosk and all the salesperson kept throwing in "for free". I NEVER should have bought anything. I thought there was no harm because I could just leave everything unopened and come back the next day to return it if the buyer's remorse stayed, which it did! This stuff is expensive! I was NEVER told that I couldn't return anything. No mention of 'all sales final' or anything like that. I only kept agreeing to upgrade & buy more because I thought I, as the customer, would be protected with my purchase and able to return and get refunded if necessary. Now, I am out 800 dollars and can't get my money back! I was going to return all the extras and refund everything except my initial purchase of the straightener. It was all I needed. Now I'm broke and feel stupid for getting scammed. Not happy at all!