Store Space Self StorageReviews of storespace.com

My storage was in Lakeland, Florida. I moved out on November 15th. I still got charged for December. I called the Assistant Manager name Lisa. I did not realize that she was handling 3 different units. She told that she could not do the refund but told me only the DM could do it. She said she promised to get back with me by the of the day. She was so very nice. I felt sorry for her and I told her that I called a couple times before. She must have been overwhelmed. She was very professional and nice. She Thanked me for my patience.

Management changed their staff on Main St for the better since Danette and Sarah assisted me showing where my space was and followed up with me about referral.

I want to commend Brad and Leslie of the 14 Railroad Street brach in Rochester N.Y. On 5/18/21 these two employees went all out and gave exceptional customer service. I rented a unit at the King Street brach and called and spoke with a female employee on Monday informing her I would come on Tuesday. When I arrived at the storage on Tuesday, there was a notice on the door stating that the office was closed on Sundays and Tuesdays. I gained access to the storage area after enteing my access code in the key pad but was initially unable to secure my property as there was no key. The notice on the door had a number to call so I did. Collins of the Accounts Resolution Department answered my call but he NO RESOLUTION!! I explaine that I am in route to the Bronx and need to store college items. The nerve of this man to tell me the manger for the King Street branch was not available to speak with me. He said the region manager would speak to me later on on the evening then it later changed to tommow (Wednesday). He also said I would have to request for a refund and he had no idea how much of my payment would be refunded. He literally said, "the only solution I have for you is to come back tomorrow." Being stuck I called the Railroad street branch and Brad was very apologetic even though it was not his mistake. Brad reassured me that he would do his best to help and get me a safe storage space. Brad spoke wit his manager and at the end was able to give me access to a key to secure my belongings.

I have a few messages from your site, so it was extremely great when I visited your site designs and I was intrigued with you yet your administrations won't proceed because of the helpless speed of your site.

I have a few messages from your site, so it was extremely great when I visited your site designs and I was intrigued with you yet your administrations won't proceed because of the helpless speed of your site.

They have great stuff for working well they are working very wisely. It's experts are qualified and response time is very quick. You can order here for the best and quality things I surely say you will get outstanding things. Highly Recommended

better pest control.. my boxes were /are full of silverfish

Well organized , staff were very helpful and accommodating