Store Space Self StorageReviews of storespace.com

In less than a year, a car that I had stored on their gated exterior parking lot was broken into in the spring, and vandalized over the summer. DO NOT PARK ANY VEHICLE THAT YOU DEWM VALUABLE ON THEIR STORAGE LOT.

The employees at the hamilton location took it upon themselves to break into my unit and destroy my unit and steal 1000's of dollars of my personal belongings including my recently deceased fathers 72 in lg tv. I filed a report with the police and upon investigation they found that my unit had no cameras covering it and they had no pictures of my unit on file which is protocol of them to have. I do not recommend trusting this place with any of your personal items. The manager never even bothered getting up from his desk to come assist me or offer any kind of assistance at all when I told him this had happened. There was no sign of damage to the locks that were on the unit but because I was late making my payment they had taken my locks off and put theirs on.

UPDATE: I had an international call with the GM and they fixed my issue by crediting back the late fee and reinstating my account. Thank you. ----- STAY AWAY FROM THESE MONEY HUNGRY SHARKS, they're shameless. I put my stuff in their care and gave them my credit card before my overseas trip after a deadly blast destroyed my parents' home. Meantime my credit card number has changed because of fraud. They failed to call me at my updated phone number and lied saying they did call; and they failed to even email me and couldn't even provide proof or date of such email. 5 days after receiving the usual Monthly invoice, I get an updated invoice with a... 20% late fee !!!!!!!!!!! That's $42 or 1,000,000 pounds in my local currency which is more than some people's salary. I couldn't believe it. This is called abuse !! I called them twice internationally to fix this but they don't give a damn about your circumstances, countries at war, or the fact that THEY were responsible for not sending you reminders regarding that issue. These guys offer you discounts to join but they make up for it by charging you obscene late fees without giving you the chance to fix the problem or the opportunity to correct a credit card issue. That's because they don't want you to resolve them. Any company on earth sends you reminders about failed or late payments or credit card issues before jumping the gun and sucking up your blood, starting with your own bank and credit card companies. Ash in St.Petersburg never did anything to assist in this matter. If you want peace of mind and not have to worry someone will exploit you when they have your furniture and belongings, please think twice before using this place. I'll contact the BBB about this. P.s: i paid the whole amount before leaving the review including the late fee, but Ash in st Pete sent me an angry email in revenge for the review where she basically terminated my lease and, according to the regional manager, didn't even provide a reason for it (what could it possibly be ?). So now you know that you either shut up and get screwed without complaining because of the possibility of vengeful egotistical actions, OR you wait until your lease is over and then leave a negative review. And this happened in America where freedom of speech is sacred.

Once Store Space took over for Cube Smart, the place really went downhill.It is dirty, unkempt, trash everywhere. The worst thing, however, is that whenever I visit(VERY infrequently anymore), I am harassed by management as if I am doing something wrong. Even after this horrible treatment, they raised my rate $20.00. Definitely leaving & contacting their CEO. Huge MISTAKE to rent there!!!!!!🤔🤔🤔🤔🤔🤔

Don’t rent from this company!! RUN! This is the worst company to deal business with. I had a storage unit for 7 years with a different facility that store space brought out. I never had any issues with them. Ever since this company brought them out, I have had numerous of issues, they raise your rent every 6 - 8 months, there has been no improvement in the facility, if you don’t pay your rent within 30 days, the only way to pay your balance is if you go into the facility. You get lock out of your online payment. It’s so many issues I can’t even go into it. I would never rent a storage unit from this company ever again. I dislike this company and how they handle their business. All they care about is money. Renter Run!

NO STARS. There appears to be a ring of thieves that is working at the Store Space storage facility in St. Petersburg, FL. They are looking for 'improperly locked' units. My STRONG FEELING is that this is a criminal organization run by someone on site AT THE FACILITY I would HIGHLY RECOMMEND AVOIDING THIS 4th Street location. They have been asked to produce video footage and have STILL NOT PROVIDED IT. I am looking to sue them. If you have had your items stolen, feel free to reply here (if thats possible) or contact the SPPD. I'd LOVE to hear from someone at Store Space to get some answers. UPDATE... they have now cooperated with the police and will provide the security video... however... they said their IT person was NOT ABLE TO ACCESS THE VIDEO. This place.

I will start by saying there is not enough room to tell everyone all of the negative things about this company. I was a tenant in the Hamilton Ohio facility that they purchased in October 2019, since that time it has been nothing but lies, everything had come to a breaking point when I pointed out to the company that they were attempting to terminate leases ilegally, but that information was dismissed, so I kept paying the invoices sent to me, until 23 Sept. when 2 days after I paid the invoice for October I received an email demanding me to vacate by 30 Sept or the company would "Dispose" of my property that is when my attorney joined in, then the company decided to start the demo of my building with my unit in the mix, then enters a project manager who decides that he wants to try the intimidation route, I found this somewhat amusing this guy is definitely a telephone tough guy, he actually entered my space without my consent and bragged about it. He went as far as threatening to remove my property and was threatening to have me trespassed from the property and wanted me to get a court order to get my property, again my attorney brought it to their attention that they were operating in an illegal manner, I was finally able to get to my property and move shortly after OSHA had supposedly shut down the project. Not one person from this company has ever told me the truth about anything right down to the property manager. The property manager at my location even referred to her boss as the "colored guy" and evidently the company has just dismissed that. The only thing that this company cares about is your money and how much of it they can get. I have left a Google review that was hidden from public view in less than 1 week, a Facebook review was hidden in less than 24 hours, which begs the question what are they hiding? and why? If you are considering this company as a place to rent storage from, don't and if you are a current tenant at a property they just purchased, check your state law concerning lease termination. I have never seen a company that was run as unprofessional as this company. I am sure this review will probably be removed, check out my review on yelp for more of the story.

We called and was told there was a unit that would work for us backing in a boat. So we rented it over the phone. It was a relief because we had been searching and the new boat was coming soon. We drove out the same day and there was no way to maneuver the boat into the unit so we called and cancelled the same day. (the guys at the facility told us they will tell you anything you want to hear because they have no idea what the unit and surroundings look like.) This was August 12th. I have made four calls asking about my refund. I was told four times a district mgr. would call within 48 hours. Four times no one called. And why the heck do I need to talk to a district manager anyway? It is a simple refund, geez. So today I called my bank to dispute the charge. Now I have to make the time to drive to the bank and sign the complaint. . They have no google page to read reviews. I'm sure on purpose. What legitimate and ethical company not have a Google page? . This company seems to be run in a very unethical way and I would steer clear of them,