PetcoReviews of stores.petco.com

Petco sells expired dry dog food with bugs. Nightmare at Petco again! Got a store credit $35 instead of my money back for their overpriced in-store items (they lie on the phone, there's no matching online prices with receipt)… Go back and bought a 30-pound $82 bag of Nutro dog food, get out to my car and it was covered with mealy bugs, checked the expire date and sure enough it expired 6 months ago, go back inside the store, grabbed another bag of the same Nutro that had not expired. I bring it to the cashier, got refunded for first bug bag, and for the exact same product - I owe $10.53. Same item. Why? Turns out the $10 I earned on my Petco card got “used up” when they took back the first mealy bug bag. Why didn’t they just give me the 2nd bag hassle free? I ended up buying canned cat food to be safe. Petco sells expired food rancid with bugs. This store is dangerous. The whole world needs to know Petco has gotten this bad.

Si pudiera no le daria ni una estrella, una basura! Totalmente no compren en PETCO, se tardan en los envios. Llamas al servicio al cliente 10 minutos en espera, y si es menos tiempo de espera te dan la misma respuesta" Su pedido ya esta en con empresa de transporte la cual hace envios", las ejecutivas no dan claridad dicen palabras las cuales no saben explicar, cuando le preguntas. Si pedis reembolso se demora de 7 a 21 dias habiles. Una verguenza. RECOMIENDO NO COMPREN EN PETCO TOTALMENTE UN DESASTRE SU LOGISTICA, SUS EJECUTIVAS Y LA ATENCION AL CLIENTE.

PETCO en linea es una basura, compre alimento el 10 de agosto dìas después el veterinario me pidió que lo cambiara en ese momento llame a servicio al clientes con una promesa de ellos que pasarían por el producto, lo deje en la caseta de la entrada de mi conjunto, hice muchas llamadas hasta que por fin lo acabe llevando a Vistahermosa y lo resguardaron, a casi un mes me dicen que no aceptan mi devolución PETCO no se hace responsable recoger como lo acordaron desde el dìa uno, todo esta documentado he sido un cliente fiel desde hace años recomiendo que no le compren nada a PETCO en linea, ellos mienten servicio pésimo y aún me deben dinero.

Petco is hands down the worst company I’ve ever worked for. The internal fraud is rampant, and it’s shocking how they support and even encourage unprofessional behavior. They’ll go to great lengths, including fabricating lies, to try to fire you. If you’re HIV positive or have ADHD, be prepared—they don’t want you there. Time cards get altered, and the in-store cameras conveniently don’t work when they need to. Internal investigations are completely biased and set up to protect the wrong people. It’s a toxic environment where integrity is non-existent. If you value your sanity and professionalism, stay far away from Petco.

I made an online appointment for pet grooming at Lancaster PA store. Chose a $59 service. I took my dog the day of the appointment and when I checked out, there was a $7 charge for miscellaneous and a 5.99 charge for more misc. What the heck? Walked out with a 72.00 bill. I asked why these charges were applied to my bill and they just responded oh that's what we've been doing now. Not acceptable! Will not be back!

petco como puedes quitarle 1 ojo a un perro una clienta quería un corte de pelo y resivio 1 ojo menos denuncien la empresa

This afternoon I went to the Baileys Crossroads store (#01716) for cat food. I found the food I needed BUT the entire store is FILTHY. If one can get beyond the piles of dog hair, one could see that the floor is really, really filthy! If I had a dog I would NOT take it into that store! I would not expect that the employees (there were only 2) are responsible for cleaning the large store, but this place needs proper maintenance. What’s the problem in meeting this basic expectation? I’m crossing this store off my list as it is disgustingly dirty.

Traté de hacer una compra en línea, la página dijo que mi banco rechazó el cobro, sin embargo cuando revisé, el cargo SÍ se había hecho a mi tarjeta. Llevo dos meses pidiendo mi reembolso y es la fecha que no lo recibo. Es el colmo que una empresa tan grande sea tan incompetente, nunca más vuelvo a comprar con ellos, ni en linea ni en sus tiendas físicas.