PetcoReviews of stores.petco.com

I've been going to Petco for years getting my 2 Golden Retrievers grooming services. should watch for aOn my last visit they asked if theyny changes. I mentioned that my one Golden had minor arthritis in back leg. They asked if she was getting medication and I said yes, an anti-inflammatory. They rejected her saying the Golden may be unstable and is a liability. We've been there at least 15 times with this anti-inflammatory and never had a problem. They said "The rules are the rules" and no exceptions. Unless another co-worker will do it. I did find another groomer with a different company- no problem. They need to disclose this rule when you set up the appointment so they don't waste your time.

We took the cat to Petco urgent care , possible uti . The cat was neutered about a year ago . They said the cat was not neutered , and wanted to neuter the cat . We brought the cat home and took him to the people that neutered him , and it was confirmed they neutered him . Petco wanted to charge us to neuter a cat that was already neutered.

The first time I used their pet grooming services, I've been signed up with Petco for over 12 years. I booked my miniature poodles grooming online I chose all the appropriate options I wanted to purchase. When I got to the location which is also my primary location for purchasing food I pointed out to the groomer who said she was in charge of that department that I wanted particular attention paid to the hair in between her toes and around her genitals, the head groomer (the manager of the department) pointed out that would be an additional charge, I then said fine I will pay that charge but show me where that charge appears in your paycheck she copped an attitude and said this is an addition to what the website shows I said fine I'll pay it but make sure it's documented on the receipt. She got angrier and glared at me and said fine I'll do it there'll be no additional charge for your specific request, for the final time I said I will pay the additional charge just show it and put it on the receipt she would not. Approximately 3 hours later I picked up my dog I inspected her I pulled $17 out of my pocket for a gratuity she refused it. Bear in mind that $17 was above and beyond the $100 and some odd cents grooming bill. I reported her behavior to Petco corporate who uses an offshore customer service system they did not seem to understand what I was saying and we're anxious to get me off the phone. I will never use Petco grooming again.

I took my cat to the vet for pain management. (She had been seen by the vet because they overdosed her on Meloxicam and destroyed her kidneys in rapid time). I asked for a refill to be called in for her pain and the doctor said it would be done. I paid for the Rx and 5 days later it had not been authorized. I called the office and found a "scam" going on. The Dr. Had refused to refill the medication and I had to open an account with their online pharmacy(Petco). Pay $69.00 and they will check with the Dr. And then send it to my pharmacy which I had already paid $65.00 for. Since when do you have to pay a pharmacy to send the Rx to another pharmacy. I had to pay double for this Rx plus $283.00 for the office call when the Dr. Said she would call it in. I sent this to the fraud division of the ftc and hopefully others who are scammed will notify the authorities. It has been 8 painful days for my cat but after 8 days I was emailed the authorization had been sent and maybe I would receive it in 5 days. It usually takes ten days. What a corrupt society we live in now. Once upon a time refills were simple.

Maltratadores de animales

Worst experience for grooming. They shaved my golden doodle from head to tail. Said she was matted. I completely groom my Dog every other week but I can’t do her under carriage so I thought I would take her in and get a professional job done. She had been licking a lot. Never ever would I have I believed they would do such a thing. She didn’t even smell like she had a bath. I think the groomer saw a Doodle said I’m not dealing with this a shaved her without bathing her. She also clipped by dogs ear with the scissors. This cost me a total of 169.00 dollars. Never will I step foot into another Petco ever again. Don’t trust your grooming needs of any sort to this company!!

El sistema de pago no suele funcionar bien. Cuando usas paypal piden un cambio de contraseña y no llega el correo para hacerlo. Las tarjetas de crédito que estoy usando constantemente en otros comercios en la tienda online de petco no funcionan... es absurdo que no te dejen pagar.

Scheduled grooming online in Petco Mesquite TX, but when i checked in they changed price saying VIP appointment. The manager Brandy was very rude and was very disrespectful about customer’s time. They left a voicemail about price change at 5.30 for a 5.45 appointment. When i booked it didn’t say anything about VIP charges.