Huion Official StoreReviews of store.huion.com

Their tablets do not work no matter how many poorly written manuals (that come with the products) or walkthroughs or guides you try to read. No responses to questions either.

Purchased drawing tablet and the pen was broken. Contacted Huion to see what they could do and they told me I had to submit "video" proof of the device malfunctioning and try the latest driver. Only then would they "accept a refund". Of course I did. The tablet is useless to me with a non-working pen. I get an email back the next day from Huion asking me to "shop around" for shipping prices to china. It was an odd request, but I did. $140+ USD for shipping to China(for a $65 tablet). They told me that I NEEDED to pay for shipping and if they found out they found out the issue was "man-made" that I might not be able to get my return shipping payment back. After doing extensive research on the product I purchased. The malfunctioning pen is COMMON with these tablets. Poor quality control on Huion's part. Then they expect the customer to pay the return shipping. Sounds kind of scammy.