Store GeekvapeReviews of store.geekvape.com

3.5316 reviews
Smoking & Tobacco

Store Geekvape

About Store Geekvape

Geekvape, founded in 2015, is an innovative technology company headquartered in Shenzhen, China. Our mission is to produce innovation and create reliable user experience for vape industry. We always listen to different voices, aiming to contribute a positive impact on our society and bring a healthier vape experience to the public. Serving more than 30 million customers globally with the highest standard, Geekvape connects actively on social media with over 2 million people who are creative at work and confident in life.

Store Geekvape (store.geekvape.com) has 316 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: store.geekvape.com
Website: store.geekvape.com
Category: Smoking & Tobacco
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Store Geekvape

Store Geekvape (store.geekvape.com) has 316 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: store.geekvape.com
Website: store.geekvape.com
Category: Smoking & Tobacco
Listed on Five Star Index: 2026

bobert N.

Nov 9, 2025

I ordered back on Aug 17 it's been…

I ordered back on Aug 17 it's been almost three or so months and I still do not have my item. First they had a holiday going on, check china and there is no holiday, then they say it'll be late in the month,then the next month, and the month after. Do not order here. They are scammers.

Response from Store GeekvapeNov 11, 2025

Dear, Can you provide us with relevant screenshots? Please tell us the name or email you used when placing the order and the last four digits of the bank card number you placed the order. Thank you for your patience and understanding. We want to provide you with a transparent update regarding your order and the current challenges we’re facing: 1. Current Situation Production & Shipping Timeline: Our products are manufactured in China and then shipped to the US. Due to the peak season (September–December 2025), order volumes have surged, leading to extended production and shipping times. Customs Inspection Delays: Recently, both Chinese and US customs have intensified inspections on vaping products, causing unexpected hold-ups at ports. This has further delayed outgoing shipments. 2. Actions We’re Taking ✅ Expedited Production: Additional shifts have been added at our factory to meet demand. ✅ Alternative Shipping Routes: We’re testing air or ocean freight options for critical orders (though costs are higher). ✅ Customs Coordination: Working with brokers to pre-clear shipments where possible. 3. Next Steps for Your Order ETA: In Mid to Late Nov. The exact time is yet to be determined. 4. Your Options Option 1: Wait with Perks Accept a 5% discount (code: BY5) for future orders Free priority shipping upon dispatch Option 2: Switch to In-Stock Items Replace your preorder with any product marked "Add to Cart" (current US stock available) （The 'In Stock' on the top right only indicates that some colors in this series have inventory. 'Pre-order' means the product is not yet in stock, while 'Add to Cart' means the product is in stock.） Option 3: Refund Cancel anytime before shipment with no penalty As a token of appreciation: We sincerely apologize for the inconvenience and appreciate your trust in us. https://store.geekvape.com/pages/shipping-handing