Storage Parts DirectReviews of storagepartsdirect.com

The purchase process was easy and had a great price. Said there was over 190 instock for this item and would ship same day. Purchased 2 hours before the 5pm EST cutoff and the item didn't ship. Next day, chatted through the website to just see when it would ship and was told it was going to ship that day. Two days later, item still hasn't shipped. Called twice (left 1 voicemail), tried to chat twice and sent a message through the platform, still no response. Looks to be no way to cancel the order through the portal. If you need something that has to ship the same day, I would probably look at another website as there is no guarantee they will ship as they say.

We paid for overnight shipping and it took 2 days. Also had to remove the drive from the housing to make it fit, which was a hassle because it's only supposed to be done in a dust-free environment. Product itself is working fine so far after <2 weeks.

Parts showed up on time and as described. And included both sized brackets which was nice. Well bubble wrapped as well.

Quick and easy, thanks!

Excellent replacement Drive. I am grateful to Tim of StoragePartsDirect who made it possible. The successful results in resolving the issue of receiving the wrong item of the first shipment are fully attributable to the contact, help and assistance of Tim to whom I am greatly appreciative, thankful and grateful. Tim made this happen successfully and is deserving of the highest recognition and commendations. Tim is professional, gracious, thoughtful, considerate, understanding and accommodating. I would use StoragePartsDirect again without hesitation, accordingly.

Initial order placed took several days to ship and was explained that I needed to be verified a customer with a valid credit card and I need to be called and spoken to. I am a wholesale distributor, and when we take credit cards and verify zip code, cc#, and CID, we are not at risk of loss from our processor. I suggest you look into that and not put the burden on a new customer that may need something right away, like hard drives, as I did. After the initial order, my next orders were process and shipped very quickly.

Everything on time and safe. Fair shipping rates.

Though am giving you a good rating. The postal service needs to be sorted up. This delays are not good for my business. Thanks