Storage Parts Direct Reviews | Read Customer Reviews of storagepartsdirect.com

Storage Parts DirectReviews of storagepartsdirect.com

4.5284 reviews
IT & Communication
255 Primera Boulevard Suite 160, Lake Mary, Florida

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Storage Parts Direct

About Storage Parts Direct

StoragePartsDeirect.com AKA Storage Parts Direct AKA SPD is a subsidiary (DBA) of Star Technology LLC based in Florida. We are a Wholesaler and Retailer for Storage Devices, Networking and Computer Parts. We have a large stock pile of Hard Drives, Solid State Drives, Storage Arrays, Tape Drive, Memory, Host Bus Adapters, Processors, Power Supplies, Transceivers, Smart Arrays, BBWC, FBWC, Storage Controllers, Networking Switches and Cards. Our main concentration is HPE Gen8, Gen9 & Gen10 Servers and MSA (Modular Storage Arrays) / Storage Arrays. But we also have a large stock of HPE Gen1 to Gen7 Server Drives and Parts. We also carry drives and parts from Dell for Dell PowerEdge & EqualLogic Servers and PowerVault Storage Arrays.Though our head quarter is in Lake Mary, Florida, we have two other distribution centers in New York and California.We are focused on Best Quality Products with the best possible PricePlease call us @ (800) 854-9146 or email us to [email protected]

Storage Parts Direct (storagepartsdirect.com) has 284 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: storagepartsdirect.com
Website: storagepartsdirect.com
Category: IT & Communication
Location: Lake Mary, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Storage Parts Direct reviews

Showing 7 reviews with 2 stars · Clear filters

Chen Chuan G.
Dec 22, 2023
Item not delivered
Item not delivered
Response from Storage Parts DirectDec 22, 2023
Hello, We shipped it. FedEx Tracking #774319829513 shows that it is on the way and right now in JAKARTA ID. Thank you
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Michael R.
Jul 3, 2023
Did not receive overnight
Did not receive overnight. I paid for overnight delivery.
Response from Storage Parts DirectAug 1, 2023
We are sorry for the Delay
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RG S.
Apr 20, 2021
Not good customer service
Not good customer service
Response from Storage Parts DirectApr 22, 2021
Hello, We normally use FedEx to ship anything. But in this Order we shipped using DHL on your request. Now if DHL delayed the delivery you can not say it was our mistake. Thank you
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Cap S.
Jan 3, 2019
Item listed as new, but used
Item listed as new, but, at least, notified it was used before purchase.
Response from Storage Parts DirectFeb 8, 2019
Its a lie. We do not list such thing. May I know your Order Number?
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Robert W.
Jul 29, 2018
Very disappointing customer service
Very disappointing customer service. 3 out of 4 drives I received did not work and it took three emails just to start the process of returning them. Two weeks after the returned drives were received by Storage Parts Direct I still had not heard anything regarding a return or refund and when I contacted them they had no idea what I was trying to do. Apparently my order was mistaken for another where too many drives were shipped to another customer?? All I know is that bad drives happen all the time but trying to get a refund or replacement should not be so difficult. I was (and still am) looking for a reliable source for these hard drives as I manage hundreds of RAID arrays and disappointingly enough this is just not the company to do that business with.
Response from Storage Parts DirectJul 29, 2018
Dear Mr. Robert Winters, These drives were New Retial Factory Sealed drives. These Drives have 5 Years manufacturer warranty. You was supposed to get the replacement from the manufacturer. But you wanted us to take them return for refund. We gave you RMA for return and gave you full refund last week. But still you are unhappy. What is the more we can do for you? Please let us know. Thank You
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IT P.
Jul 24, 2018
Wasted time. Not buying anything ever again from them.
First order had a defective part. Fortunately our servers have warranty, so we could exchange. Second order had a wrong part. No replies from customer service after RMA was requested. Replied only after I complained in chat. E-mail rejected by mail firewall, because SPF record is not configured correctly. Worst experience in a long while.
Response from Storage Parts DirectJul 24, 2018
We tried to reply your email several times. But it bounced and the error was as follows; The response was: 550 Rejecting for Sender Policy Framework Anyway, we gave you RMA for Refund.
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Diana S.
Jul 17, 2018
So far not pleased
Our first order never left your facility until we asked where it was. The wrong product shipping on our 2nd order I have asked for a return number but so far have not gotten a reply.
Response from Storage Parts DirectJul 23, 2018
Sorry for the inconvenience. But you have ordered for wrong Card as we informed you. And we have gave you RMA for Refund.
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