Storage Parts DirectReviews of storagepartsdirect.com

Great experience! Thank you!

They do not stand behind the warranty stated on the website. I purchased 4 drives on 07/15/2019. The website (storagepartsdirect.c o m/hpe-791034-b21-1-8tb-10krpm-2-5in-sas-12g-sc-enterprise-g8-g9-g10-hdd) for the item clearly states three times there is 3 year warranty. There are no disclaimers or conditions. From their product description on the website: SKU:791034-B21UPC:00888793661833MPN:791034-B21 CONDITION:Brand New in Factory Sealed Box WARRANTY:3 Years Warranty HPE 791034-B21 1.8TB 10000RPM 2.5inch Small Form Factor 512e Dual Port SAS-12Gbps Smart Carrier Hot-Swap Enterprise Hard Drive for ProLiant Gen8 Gen9 Gen10 Servers (3 Years Warranty) The HPE 791034-B21 Enterprise Hard Drive has a 2.5 inch form factor and a 12 Gbps external data transfer rate. It has a spindle speed up to 10000 RPM and a 1.8 TB capacity. This Small Form Factor Dual Port Hard Drive uses a SAS-12Gbps (serial attached SCSI) interface and comes with 3 Years Warranty. I had a drive fail and it has taken me a few weeks of me constantly following up to have them refuse to honor their stated warranty. Their response is: We clearly wrote that these drives come with the 3 Years HPE Warranty. And for replacement or return our RMA Period is valid for 30 Days. That is clearly written in our Return Policy at h t t ps://www.storagepartsdirect.c o m/return-policy/. This is not on the product page anywhere. If it is true, they sold me a drive that sat for more than a year. It is terribly disappointing to have this happen. The 3 year warranty was one of the selling points for my purchase.

Excellent service. They mean it when they say orders in by 5:00 shipped same day. Thanks!

Everything was as advertised and was delivered on time.

Fast and good packaged delivery, everythink like promised!

good product

Made the mistake of ordering the wrong replacement, was able to return without any hassle really, ordered the correct one and was in my hands in no time.

Everythings was Ok