Stop-Over StoreReviews of stopoverstore.com

I purchased a Boeing 767-400ER flight deck poster (24 inches by 36 inches.) It turns out that the poster wasn't rolled up, but sort of rolled up and then folded. It is absolutely ruined and serves no purpose. The person that packaged/completed this order must be fired, no other way to say it. Why does Stop-Over hire people like this? Where do they get these people? Why doesn't Stop-Over have some pride in what they do? This is not brain surgery, all I wanted was for someone to ship a poster undamaged. They basically stole the money from me. They charged my credit card and sent me useless trash. I have not returned the product because I do not want to deal with the inconvenience and irritation of calling them in order to arrange a return (and speaking to machines and leaving messages that nobody will probably listen to) re-packaging the product and driving to a shipping store to send it back. Too much hassle and I do not really have the time (they have basically won.) Soon after (but before the poster arrived, of course) I ordered a pair of navy and gold epaulets. They sent me black and gold epaulets even though the packing list/receipt clearly states navy/gold. I would have sort of understood if they got one order wrong, but two? That's just unacceptable. My advise to this store is for them to hire a couple of quality-control people that will be tasked to actually visually check EVERY order before shipping (not THAT hard!) This will certainly eliminate a lot of headaches for them. I don't really have the patience to call them and deal with them, but I am sure most people complain about their lamentable service. Hope you have a better experience if you decide to buy from them.