Bill W.
Haven't received the order
Haven't received the order
Response from StonemarketusaJan 29, 2026
Hello Bill, Thank you for your feedback. We’d like to kindly clarify that during checkout, the shipping method selected for this order was “I’ll arrange my own freight.” This option means the customer is responsible for arranging pickup and freight transportation from our warehouse. As of today, we haven’t received any freight pickup request or carrier details related to this order. The product is available and ready for pickup once a freight company is scheduled. Please feel free to contact us directly so we can assist you with the pickup process or clarify any questions. Best regards, Stone Market USA Team


