Ginger
A Mixed Bag
I'll be another person to say I wish I had read the reviews... But wait, if you've just opened a Stone and Strand box, DO NOT REMOVE THE WHITE TAG from any of your pieces. They call that a "security tag" which means if you pull it, you've bought it. But on to my pieces. I was very excited about my little North Star earring, despite its genuinely tiny size, until I wore it for a few days and I reacted at the site of the piercing. It's probably my fault, since it's very clearly a 10k Gold piece. But I worry, since most manufacturers mix with sterling, which doesn't give me trouble. So just a heads up on that. I was dumb enough to remove the tag from my pearl gold Huggies. And truthfully, I'm not too sad. They're super cute, which I appreciate, since they're a serious splurge for me. I'm hoping they hold up; they look very nice for now. Lastly, about the drop pearl necklace that I had been so excited to receive, and that I had been looking forward to wearing for many years, even in my enthusiasm I stopped when I saw it and said, wait a minute, what the heck. The pearl is lovely, but the chain is so small as to be gossamer thin. I didn't want to pick it up. Which I didn't. I closed the box, and spent a restless night struggling with feelings of frustration and confusion. "But it looked so nice in the pictures!" Which is what ultimately prompted me to read further into the company. I am now going to return the necklace. Wear the pearl earrings, carefully, and wear the North Star for a few hours, for special. In general, my experience with the S&S quality level was so/so. I liked what I liked, and felt real disappointment about other pieces.
Response from Stone & StrandJun 26, 2024
Hi Ginger, Thank you for taking the time to provide your feedback. We are truly sorry to hear that you had issues with your experience. Please reach out to us at [email protected]. We would love the opportunity to rectify your experience. Best Regards, Kate


