Laura A.
Poor quality overpriced jewellery, no customer service
Don't buy from this expensive but poor quality US jewellery producer. Their Moon and Star 14k golden chain snapped like paper after a few months of very sensible use. I know and respect my jewellery. Stone & Strand provide no service, support or remedy whatsoever quoting being a small company. I won't be buying any of their products again.
Response from Stone & StrandJun 26, 2024
Hi Laura, Thank you for taking the time to provide your feedback. We are truly sorry to hear that you had issues with your experience. Please reach out to us at [email protected]. We would love the opportunity to rectify your experience. Best Regards, Kate