Jorge J.
BE AWARE OF EARLY TERMINATION FEE !
Please be aware of early termination fee,!!! Very disappointed how this company charged this kind of fee without a visible warning at the registration time.
Adobe Inc., commonly known as Adobe, is an American multinational computer software company.
Stock Adobe (stock.adobe.com) has 287 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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287 approved reviews, newest moderated first
Jorge J.
Please be aware of early termination fee,!!! Very disappointed how this company charged this kind of fee without a visible warning at the registration time.
Cristina
"Il mio account è stato sospeso per problemi di fatturazione" e DUNQUE NON POSSO PIù SCARICARE LE MIE 46 RISORSE CHE HO CONSERVATO NEI MESI? LE HO PAGATE! MA SCHERZIAMO? E NON C'è NEMMENO UN CLIENT SERVICE DEGNO CON TUTTI I SOLDI CHE VI HO SGANCIATO? DOVETE FARLE SCARICARE ANCHE SE NON SI HANNO ABBONAMENTI IN CORSO, ALTRIMENTI ANNULLO L'ISCRIZIONE NON APPENA LE FINISCO TUTTE. LADRI.
RW
Customer Service very poor unless you're leaving them when they will talk to you sometimes. I have a technical problem and there is no useful way of addressing this with them. Chat doesn't work and there is no phone or email version. The forum is worse than useless. It is SO disappointing as the product is good. But gosh the service that backs it up is dreadful.
Anne Britt F.
Bondefangeri, man kan ikke komme ud af det. Det er umuligt at komme igennem til dem. Den danske Adobe virksomhed kan man ikke komme i kontakt med, menuen er på dansk men man viderestilles til udlandet. Jeg har flere gange forsøgt at opsige mit abonnement på Adobe Creative Cloud og Stock, uden held, hver gang modtager jeg en bekræftelse på at de nulstiller mit abonnement så det er gratis i 3 måneder. Jeg har skrevet til dem at jeg ønsker at afmelde alle abonnementer og sørget for at banken spærrer det kort jeg har anvendt. (koster desværre 100 kr at spærre et kort) Jeg er virkelig skuffet over Adobe, jeg syntes mange programmer er god kvalitet, og jeg har anvendt dem i mange år professionelt. Jeg forstår slet ikke at de har behov for at drive forretning på denne svigagtige måde - det er en pengemaskine hvor private kommer i klemme.
Claude T.
Absolutely shoddy service from Adobe stock, I ticked the free trial, I wish I hadn't. I have been charged twice for a service i never used and now a penalty of £119 for cancelling the policy. Please avoid Adobe Stock! It is like pulling teeth to get any support, I typed to a virtual assistant that explained that I would receive a refund and my account was cancelled....... obviously that was not the case.
TJ V.
Don't get sucked in. Trial period isn't long enough to really determine if it's a service you'll use. I would highly recommend NOT using it if you aren't a professional designer or editor in need of stock footage on a weekly bases. You'll end up paying a huge cancellation fee if you decide it's not for you!
Michael R.
Adobe will try every trick in the book to get their hands on your hard earned money. Locking you into terms and conditions through free trials; theres a good reason why they are villified throught the internet in creative communities. their subscription model is also a rip off. look elsewhere for superior alternatives or free software that is almost as good.
Mikkel K.
Worst scam - signed up for free trial, but without knowing it signed me up for a yearly stock subscription. I found out and wanted to exit, but that would cost me $400, and would loose all credits. I was almost crying. Problem solved: Then I realised I could just change to another cheaper plan, and then I could cancel that plan right away.