StitchingcoverReviews of stitchingcover.com

Terrible quality and you have to return it to china not the USA. Don’t buy it

Awful customer service. Made an order with combined perforated and not perforated types of leather with a different codes. Got all non perforated. Customer service replied that code is not important (???) and i ordered all non perforated. Tried to order another and got the same codes… All attempts to explain were non successful. My recommendation is to avoid this company. And by the way, it’s stated they are USA based- not correct- it’s a Chinese company ——— In a reply to your feedback: Not correct, in an order clearly stated a different code of leather which corresponds to perforated material. You are not even able to take a responsibility for a mistake you’ve done

The website states that refunds are available but they are NOT! You will eat it. FALSE ADVERTISING. These guys are crooks. I couldn't find an installer in California, and they won't give me my money back. There is no restrictions stated on their website refund policy, yet they will not return emails or give a refund. The reply is not true. In our emails, we have never discussed return mail costs. I would pay them. Also, you offered a 20% refund. Your return policy states nothing about a partial refund. I would expect a full refund if I paid to ship it back to you.

Stitch cover for car model does not fit. States be patient that a new fitment is coming. Provides no estimated date or shipping info. This company steals money. Poor communication. Will continue to voice my concerns until my needs are met.

Ordered "Cream" leather steering wheel cover Got "Grey" leather. After they confirmed and changed the color name "Cream to light Grey" on their website they still refuse to "make good" on their failure to understand what color is "Cream" & what is "Grey" I educated them But still they claim "they did nothing wrong" and refuse to refund $100's of my good money paid. There are other steering wheel cover manufacturers to buy from so forget these people. "Online ordering is about trust in your expected accurate descriptions - without that basic you have nothing to sell honest people like me.

Ordered a cover from them for my truck. Paid the expedited shipping and I don't have any product. There was a shipping issue that they refused to do anything about. Told by Fed Ex that stitching cover needs to file a claim and resend me my order, then emailed stitching cover multiple times about it, they refuse to even answer my emails. No cover and I'm out $130. Just another Chinese company that could care less.

Its been a month and 4 days and still haven't received anything Bad customer service