StioReviews of stio.com

Horrendous Service. Nice products but non-existent customer service. Took a month on a return for refund and still have had no response about another issue regarding a $649 jacket. are you kidding me? Good bye Stio, Never again unless you respond and offer an explanation or pretend like you care about your customers.

Horrible Service. Worst I’ve ever experienced. They say if you email you’ll get a same day response. Maybe several days later. Then no reply after you answer their questions. Phone says they are experiencing extremely high call volumes everytime you call. They never answer. The sign in on the website doesn’t work. I ordered well before Christmas. They would t answer long enough to just give me a tracking number. Finally my order arrived three days after Christmas when I paid for expend shipping in the first place. Now I need to exchange a size and guess what? I can’t reach anyone. No integrity at all. If I ever get help I nay consider altering or removing this review.

Horrible service. I have yet to receive half of my order and despite multiple attempts to contact the company - all of which go to voicemail and elicit nonresponsive texts - I have had no answers. Way too low level of service. Do not recommend.

Nice products, HORRIBLE service. They charge your credit card, but then don't ship products and don't inform you of the delay. Customer service never answers the phone so you must email. They won't cancel an order even if it hasn't shipped and has no scheduled ship date... all while keeping your payment. Product reviews are always stellar, but no one ever mentions the service problems so I question the authenticity. Service seems to have deteriorated considerably.

Great stuff they sell. The qualities is pretty good. :D

Great gear. Authentic voice. Fashion and function both totally exceed expectations.