Alex
The dress pictured is not the dress that arrived
The dress arrived, it's a poorly made, ill fitting dupe, it is not as pictured on the website. I had to contact "customer service" multiple times for them to give me the information so I could make a return. The website says if a return slip is not included that they will be happy to provide one. They did not provide me with a return slip, only gave me an address to send it to in their email response. Seems sketchy they say that I am supposed to use a return slip and they just give me an address without direction as to what to put in the bag with the dress. To add insult to injury they said that I had to send it with a tracking number which ends up being $40 as it has to go back to China. Also, the website says that the dress has to be returned with all labels attached, unworn etc. Well conveniently the dress arrived and the label was not attached, it was just floating in the plastic bag with the dress. So now, I have no idea if I pay the $40 to ship the dress back if they will even credit my account because technically they could argue that the tags weren't on as required by their return policy.