sthcute.comReviews of sthcute.com

The product comes from China, therefore, takes forever to receive. When finally received, packaging was terrible and saw that the dress is so cheaply made! Went to send back as the fit was also not right and it takes them a long time to respond on how to send back. Found out you have to send back to China, and shipping costs are expensive! Total rip-off!

This is a TERRIBLE COMPANY!!! I bought two different dresses from them one in a size, medium and one in a size small to make sure that I would get the correct size. Both of the dresses were way too small and couldn’t even zip up even though I am a small girl. The sizing chart is entirely incorrect and misleading. Also, the dresses were not even the same as the one that was displayed in the picture. I paid out of my pocket to return both of the dresses I bought and sent them to China. They have refused to respond to a single one of my emails and I have not been refunded for the two dresses that I have already paid to send back to them.

Worst store you can buy from they will scam you in every way and ignore your email completely and will try to push you to not get refunded even though their product descriptions and sizes are way off. They will email you back and can’t even type correctly. Worst online store ever.

I wanted to give 0 stars. Selling brand names that are fake. Complicated pricey return to China and being asked for tracking. I paid $65 for a low quality knock off dress that the company itself claimed to be of $10 value and shipping back cost $44. absolutely ridiculous. Do not buy.

I have asked for a return label, or some way to return my clothes for almost 2 weeks now and they refuse. DO NOT BUY FROM HERE. I have been going back and fourth with them and they are astutely terrible. Only buy from them if you are okay with not being able to return even though it says on their website they will accept any return with a tag still on it.

Worst, never received my package, I even paid for express shipping. They wouldn’t refund me and I never received anything, DO NOT BUY FROM THEM!! SCAMMMMM

If I could give it 0 stars I would. I ordered two dresses totaling about $140. I was expecting my items within a few days. It’s been a month and I still have not received any package. The sketchy shipping courier they used called “4PX” claims they delivered by package at 2am. However, I have security camera footage showing no attempts of delivery were made or no package left at my door. They NEVER attempted delivery but claim they delivered. STHCute did nothing and continues to do nothing to help me. They claim this is out of their hands since the courier claims to have delivered it. They gave me two scam numbers and an email for the so-called shipping company from China, and none of the numbers work. It doesn’t ring and they take you to an automatic voicemail prompting you to wait for a TEXT message which never comes. There’s no way to communicate with the shipping company to inquire about my lost package. Both merchant and shipping company are HUGE SCAMS that conned me out of $140. STAY AWAY!!

I ordered a dress and paid extra for expedited shipping. It took twice as long as they said it would be and I did not receive my dress until after the event I needed it for. I called them many times, including the courier company they hired which is also awful, and no one did anything to help me. Even after I offered to pick it up from the warehouse. They have so far refused to pay for the return shipping, as I have expressed that I no longer need the dress since it did not arrive in time. I have been emailing them trying to just return the dress, never mind get free shipping and they will not answer my emails. The quality of both dresses I ordered is pretty crappy. They are cheap. This company is horrible and I would not recommend buying anything from them.