Andy S.
I would like to warn customers who…
I would like to warn customers who return their purchases to Stetson through UPS. I bought a hat, shoes and shirts, and when some of them did not fit me (they were too small), I quickly sent them back to the stetson. After a month of checking my bill, $ 344 was missing in the return. I emailed a request for a refund. they offered me after 10 days, but not 344, only reduced by $ 60, agreeing that it was the cost of the ups stickers. When I ordered, I checked the policy and it is clearly written that if I am not 100% satisfied, I will receive the original form of payment when I purchased at stetson.com and they were not used and damaged. I think it is not fair not to give me all the money I spent on the goods where I cannot check the size. Please consider before shopping at Stetson.com that you will not receive 100% of your money.