StetsonReviews of stetson.com

I don't know if I believe any of these other negative reviews. I bought a bucket hat from them and really didn't like it. So I sent it back. They did not acknowledge receiving it back. However when I called them I left a call back number and they returned my call in 15 minutes. Customer service was extremely polite and told me it takes 7 days to process a return. Today is day 7 and I received credit on my card this morning . Thank You Stetson !

I purchased the Bozeman Crushable felt hat for fall weather, it's just around the corner. I got my order sent out to me pretty quick, just a few days. the hat arrived packaged a little better than the Contoy Straw hat I bought earlier this summer. I guess that should be expected when this one was twice the price. I used the same hat size as the previous order but this time the 7 1/8th MEDIUM was tight. It has a leather hatband that will break in after a few days wear. It was much tighter than the straw hat out of the box but after a few hours I was able to wear the hat with a very snug fit. I love the quality, The felt is so soft, after a day of wearing the hat and purposely pushing it down on my head, it started to relax and eventually it goes on and stays comfortably in place. The leather hat band stretched out to conform to my head. Now it fits like a glove, and it has become my everyday wear. I can see myself buying another Stetson or two.

I ordered the Contoy Straw Hat after staring at it online for a week or so, I pulled the trigger on my favorite style since I was a teen. Received a huge box after a few days. I was so very happy with what I found inside. The hat was well packaged, it has a huge "Made in Mexico" sticker, that explains the $75 price point, but it is literally branded STETSON. The S logo is burned in the edge of the hat. It was stiff and brittle at first but in a day or so of wear the hat begins to mold to your head. I'm in Oklahoma and the wind is real here. This hat stayed in place in gusts over 25 mph and more. It was sized "MEDIUM" rather than a sized fit, but the hat will adjust to your head if you size it close. This isn't a 100x felt hat, but it is quality. It's a great summertime hat. I think it will be around for years.