Nancy M.
Easy form to fill out and great service
Easy form to fill out, good updates via email. I inquired about something and the representative got back to me quickly and professionally.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Nancy M.
Easy form to fill out, good updates via email. I inquired about something and the representative got back to me quickly and professionally.
H. Y.
When I asked some questions, they gave me answers very quickly. The background check services are very professional. Thank you!
T.H
All info is clear and easy to complete !
Thomas P.
Knowledgeable people, simple to use.
David J.
Immediate feedback was great!
Rk
This company takes so long when it comes to getting a background check done. I have done FBI backgrounds and fingerprints that never take as long as this company. It's sad that they keep saying it a certain county that stopping my background but when I call the county they turned in all the stuff and even the time when they sent it to sterling. You guys are making it hard for a single mother of 2 to get back on her feet with how long you take.
Bill S.
CLUELESS! this company calls continually for the same ex employee. over seas call center they no idea what they are doing or what they have done. your caller idea comes up with either 212-736-5100 or an 888# this is them. hard to hear, digital delay in conversation.
Jeff J.
Future employer in the UK use this lot for background checks. Every email i have had from Sterling has been from individuals in India. Anyone spot the issue yet? Outsourcing background checks to India is not a safe practice for Western security conscious countries. Emails from these individuals are a Google translate at best and a copy and paste from a script at worst. The data requested to carry out a background check has been significant and every document going for past employment has been requested including military career with pay stubs being requested along with terms of service etc the list goes on. I would not sign any document giving them access to apply for your data when they have no diligence for data security by outsourcing to questionable countries to put it mildly. It seems they want to go above and beyond providing a background check, which seems to be applicant sourced information and documents and I do not believe they have any authority to conduct background checks with relevant database providers. Seems to be an office in Swansea but no one appears to work from there. I would not provide too much data, which is not required, as you will likely end up with a stolen identity or plagued with cold calling for years and data copied from the system and sold into the fraudulent activities emanating from India. Sterling really do need to deal with this to gain any credibility in this space. Nearly forgot to mention check out the recent 5 star reviews, the grammatical errors, the location, the names well just everything and decide whether these look real as others have mentioned. Oh plus these ones have been invited to leave feedback.
Response from Sterling, A First Advantage CompanyAug 18, 2023
Hello. Can you please contact us directly to discuss this further? Thank you. [email protected]