Ann A.
Knowledgeable and Easy to talk to.
Representative was knowledgeable and helpful.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Ann A.
Representative was knowledgeable and helpful.
Luis
Incompetency to its finest. Insanely frustrating experience I wouldn't recommend any company to put their candidates through. I wonder how a company like this can be still in business with such a terrible UX on their website and incompetent fulfillment team and customer service. They request an insane amount of documentation, more than once and then they can't even find the right documents within the ones they've requested and ask you for more documents. No matter how many times you email or call, just a black hole of time wasted. Escalating to my potential employer was the only thing that worked.
James R.
Fast service and courteous
Santosh D.
Nice website and great customer service
JG
Customer Service Representatives responded promptly to both my written requests and telephone inquiries. In all instances, they were professional in their manner and knowledgeable in ther understanding and resolution of the issue.
Rob S.
Quick Response time
Northern I.
STREAMLINED.......This was the fastest background check I've ever had. It took less than a week. Everything went smoothly.
Mayukh M.
Satisfied with the service